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Education Training Quality Assurance Officer

3 months ago

Durban, KwaZulu-Natal, South Africa Talksure Full time

MAIN PURPOSE OF THE ROLE


The ETQA Officer is responsible for the administration and co-ordination function of the Learning team primarily the aligned or regulatory programs but may also support the wider learning department.

The officer must provide hands on learner support and is the first line of contact for registered learners.

DUTIES AND RESPONSIBILITIES

Administration/Regulatory Compliance

  • Assist with the coordination and delivery of a range of projects and regular events. This will include producing and keeping updated on project plans, arranging meetings and ensuring projects delivered to agreed timescales.
  • Assist with for all administrative support required by the department in respect of the legislative requirements (registration of RE/COB/CPD)
  • Work closely with relevant SETAs and regulatory bodies.
  • Ensure all required documentation for the audits are readily available.
  • Administration required on WSP & ATR submission and preparation for BEE skills development

Database and Reporting:

  • Coordination of annual mandatory training calendar
  • Accurately data capture every training engagement in line with the Seta reporting requirements (capturing learners' info onto database, and BI tool)
  • Create and manage reports and tools to track learners progress and results.
  • Uploading and updating the training data on BEE Skills and WSP templates.
  • Prepare and submit reports to stakeholders.

Learner Support and Communication:

  • Communication to all learners on all activities as per rollout plan
  • Ensure completion of learnership agreements and submission thereof.
  • Arrange training and remediation session with stakeholders.
  • Internal Audit & QA on receipt of learners POE in readiness for external and internal verification.
  • Provide support to line managers in respect to coodination of learners to and from the training environment (communication to managers in terms of register, scheduling and learner feedback)

Adhoc task as required for the effective and efficient running of the department

QUALIFICATIONS AND EXPERIENCE REQUIRED

  • Must have a matric qualification
  • HR Diploma or related training qualification (Preferable)
years' experience in administration of skills development and training

  • Understanding of the training environment
  • Basic understanding of BCEA and Skills development Act
  • Microsoft Office including excel, word and outlook must be at intermediate to advanced level
  • Have a good attendance record
  • Should not have any warnings and should not be on any performance programs
  • Must be employed with the company for 6 months

BEHAVIOUR AND COMPETENCIES REQUIRED

  • Excellent problem solving skills
  • Adaptable
  • Strong work ethic
  • Detail orientated
  • Accuracy
  • Excellent time management skills
  • Creative
  • Flexible
  • Ability to prioritise
  • Logical
  • Analytical
  • Organised
  • Ethical
  • Excellent written and verbal communication skills

Remuneration:
A market related package including benefits