Collaboration & Learning Hub Coordinator

2 weeks ago

Pretoria, Gauteng, South Africa Panagora Group Full time

Job Information:

Project/Activity

  • USAID/South Africa TSSIndustry
  • USAIDCity
  • PretoriaState/Province
  • GautengCountry
  • South AfricaZip/Postal Code
  • 0002HIghest Level of Education
  • Bachelor's degree or equivalent in business, or a related field preferable.
Work Experience

  • 57 years Panagora Group is a social enterprise dedicated to providing highquality, highimpact international health, development, and learning consulting. We are a dynamic woman
- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups.

The Technical Support Services (TSS) Activity helps USAID/Southern Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models.

Through the TSS contract, Panagora Group augments capacity by providing technical, operational, and administrative support to USAID's largest health portfolio.

TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work.

TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions.


Description of Position:

The Collaboration & Learning (C&L)

Hub Coordinator provides day-to-day operational management of the USAID/Southern Africa Health Office Technical Support Services:
A Collaboration & Learning Hub.

Under the direction of the Finance & Operations Director, the C&L Hub Coordinator ensures efficient office operations, including but not limited to managing event spaces, ensuring allocation of resources, coordinating, and assigning team members, running inventory checks and balances, and managing the event space budget.

The C&L Hub Coordinator will be tasked with identifying where processes can be strengthened, where team members can be upskilled, and with institutionalizing key activities for the smooth and efficient running of the C&L Hub space.

This role requires collaboration across teams, building efficiencies and ensuring our strong multidisciplined team offers USAID and partners a seamless experience in the C&L Hub space.


Position Responsibilities:

The Collaboration & Learning Hub Coordinator will be responsible for the following activities:

  • Coordinate the operational and logístical aspects of all events happening at the C&L Hub. This includes equipment setup, catering arrangements, audiovisual requirements, and security arrangements.
  • Manage events and the C&L Hub, address potential problems that may arise.
  • Coordinate a team of staff, contractors, and suppliers to ensure the effective operation of the C&L Hub. This will include direct supervision of two staff, as well as the coordination of tasks for others in a matrixmanagement structure. Work with the team to develop, strengthen, and maintain core skills to perform these activities.
  • Work closely with the

Project Officer:

Engagement to review the upcoming events schedule, plan event details and aspects, ascertain client needs, and meet those needs through the effective operation of the C&L Hub.


  • Work closely with the
Finance & Operations team to prepare and manage budget allocation for all items related to the functioning of the C&L Hub. Where appropriate, perform internal system audits and provide recommendations and an implementation plan on how to strengthen current ways of working.

  • Coordinate processes and relationships with external companies and their contracted staff to ensure routine cleaning and maintenance of all facilities.
  • Coordinate the setup, maintenance, and administration of all audiovisual equipment and software used to support hybrid meetings.
  • Coordinate systems and processes to ensure efficient and effective storage and access of equipment and inventory within the C&L Hub, including routine inspections of office spaces, venues, and storerooms.
  • Develop and administer an inventory management system to ensure that the C&L Hub is equipped with all necessary amenities and resources for events and daily operations.
  • Use budgets, inventory management data, and routine venue and equipment inspection data to prepare procurement requests to be processed by the procurement team.
  • Allocation and scheduling of meeting

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