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Senior Alliance Manager

3 months ago

Johannesburg, Gauteng, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever.

By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.


With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?
The role of Senior Alliances Manager is responsible for ensuring alliances operations for our key partners are managed seamlessly.

Working closely with global alliance managers, as well as regional alliance professionals, this role aims to support growth and profitability of our alliance relationships.


Working at NTT
Overall partner management

  • Enhance partner effectiveness for our key partners through alignment of operational processes and metrics
  • Develop reports & insights to support alliance managers drive improvements in our joint business performance
  • Collaborate with partner operations team to identify opportunities enhance tools and streamline processes
Partner operations

  • Work closely with the alliance manager to support partner operations, onboarding & business planning processes
  • Manage daily and weekly activities, working with regional teams and service divisions, and oversee daytoday partner program operations
  • Administer partner portal, proof of performance documentation, and other compliance and/or operational requirements
  • Work with regional partner teams to optimize rebates, incentives, enablement and marketing campaigns
  • Collaborate with the partner teams to advocate for and govern global program and initiatives
  • Resolve any partner issues and escalations, with support from the business
Reporting

  • Conduct detailed performance monitoring to drive compliance and define global program policies
  • Support creation of KPIs dashboards and performance reports

Knowledge, skills and attributes:

  • Experience managing regional partner / channel programs, channel operations or partner operations, ideally in a B2B Technology / SaaS industry
  • Demonstrated ability to handle multiple projects simultaneously and ensure timely completion of partner operations activities
  • Keen attention to detail in ensuring compliance to partner policies and programs
  • Ability to synthesize insights and business implications from data in a meaningful way

Academic Qualifications and Certifications:

  • Bachelor's degree or equivalent in Sales, Marketing, Business Administration, Commerce

What will make you a good fit for the role?

A career at NTT means:

  • Being part of a
    global pioneer where you gain exposure to our Fortune 500 clients and worldleading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of
    cuttingedge technology backed with a 150year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
-
Making a difference - by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being
    your best self in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to
    own and develop your career with a personal and professional development plan and access to the broadest learning offerings in the industry.