![ArcelorMittal South Africa](https://media.trabajo.org/img/noimg.jpg)
Senior Clerk, Front Office and Contact Centre
2 weeks ago
Qualifications
- Grade 12 / NQF 4 / NCV 4
Experience & Requirements
- Minimum 5 years administration and client service experience
- Computer literate
- Good SAP knowledge
Personal attributes
- Good planning and execution skills
- Ability to handle large volumes of administration within a specified time frame
- Attention to detail
- Problem solving skills
- Good interpersonal relations
- Detail orientated
- Good verbal and written communication skills
Job key performance areas
- Handle general HR queries from employees & exemployees
- Assist with documents and completion of Old Mutual Death claims and submission of documents
- Print copies of payslips on request of employees
- Print confirmation of employment letters on request of employee / exemployee
- Print certificate of service on request of employee / exemployee
- Stamp work related forms (medical, retirement, tollgate)
- Submission of hard copy documents to Payroll
- Assist employees with bank detail changes
- Complete 3rd party claim forms in case of retrenchment and disabilities
- Complete RMA claim forms from Medical Station
- Assist employees with the completion and tracking of edocs
- Assist employees with the completion and tracking of T&S claims
- Do leave reconciliations on request of employees
- Assist employees and line management with T&A related queries
- Assist employees and line management with adhoc HR communication (short time, etc.)
- Distribute employee correspondence (Benefit statements)
- Capture and attach VRI's, Disciplinary documentation, RTW's and counsellings on SAP
- Compilation of termination packs
- Archive all HR related documentation
- Assist in administrative activities within the HR & Training Support structure
- Service manager info rep
- Assist employees with termination process
- Sorting of payslips according to department, for delivery
- Complete 3rd party claim forms in case of retrenchment and disabilities
- Booking of exit medical examinations
Job Types:
Full-time, Permanent
Education:
- High School (matric) (required)
Experience:
- client service: 3 years (required)
- SAP: 3 years (required)
Expected Start Date: 2023/06/01
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