Senior Clerk, Front Office and Contact Centre

2 weeks ago


Vanderbijlpark, Gauteng, South Africa ArcelorMittal South Africa Full time

Qualifications

  • Grade 12 / NQF 4 / NCV 4

Experience & Requirements

  • Minimum 5 years administration and client service experience
  • Computer literate
  • Good SAP knowledge
-
Personal attributes

  • Good planning and execution skills
  • Ability to handle large volumes of administration within a specified time frame
  • Attention to detail
  • Problem solving skills
  • Good interpersonal relations
  • Detail orientated
  • Good verbal and written communication skills

Job key performance areas

  • Handle general HR queries from employees & exemployees
  • Assist with documents and completion of Old Mutual Death claims and submission of documents
  • Print copies of payslips on request of employees
  • Print confirmation of employment letters on request of employee / exemployee
  • Print certificate of service on request of employee / exemployee
  • Stamp work related forms (medical, retirement, tollgate)
  • Submission of hard copy documents to Payroll
  • Assist employees with bank detail changes
  • Complete 3rd party claim forms in case of retrenchment and disabilities
  • Complete RMA claim forms from Medical Station
  • Assist employees with the completion and tracking of edocs
  • Assist employees with the completion and tracking of T&S claims
  • Do leave reconciliations on request of employees
  • Assist employees and line management with T&A related queries
  • Assist employees and line management with adhoc HR communication (short time, etc.)
  • Distribute employee correspondence (Benefit statements)
  • Capture and attach VRI's, Disciplinary documentation, RTW's and counsellings on SAP
  • Compilation of termination packs
  • Archive all HR related documentation
  • Assist in administrative activities within the HR & Training Support structure
  • Service manager info rep
  • Assist employees with termination process
  • Sorting of payslips according to department, for delivery
  • Complete 3rd party claim forms in case of retrenchment and disabilities
  • Booking of exit medical examinations

Job Types:
Full-time, Permanent

Education:

  • High School (matric) (required)

Experience:

- client service: 3 years (required)

  • SAP: 3 years (required)
Application Deadline: 2023/05/05

Expected Start Date: 2023/06/01
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