Provincial Executive

2 weeks ago

Cape Town, Western Cape, South Africa Sanlam Full time

Who are we?


Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market.

It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans.

In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group.

The cluster focusses on retail products, as well as group schemes.

Purpose of the role

  • To assume responsibility for increased market share in, and profitability for the province through:
  • Setting and driving the provincial distribution strategy
  • Driving business metrics, innovation, performance, and partnerships for the province
  • Ensuring the alignment, integration and effective functioning of all functions, areas, and channels across the province
  • Connecting the business with key stakeholders through partnerships and business relationships


 Direct Reports
  • This role has direct reports.
  • Key Responsibilities
    1. Strategy development and business planning

1.1 Strategic Leadership

  • Understand the overarching distribution strategy and vision to cocreate an aligned regional/provincial distribution strategy and drive the aggressive growth of the Western Cape province.
  • Deliver monthly, quarterly, and annual business planning for the province. This includes formulating sales targets, expense budgets, workforce growth, tactics, projects and marketing plans for penetration and growth, provincial value propositions and strategies.
  • Analyse market changes, competitors, risks, opportunities, and threats and create contingency plans for these to protect and grow market share

1.2 Budget and expense management

  • Accountable for the operational execution of the budget and cost management for the province:
  • Work with Channel Financial Manager to ensure that clear and robust expense budgets are managed, and that expense management processes are in place.
  • Identify cost saving initiatives and create a cost awareness culture within the province.
  • Understand and implement practices to ensure viability and profitability of the province.
  • Have accountable oversight of the product mix across the province working with business analysts to determine profitability drivers.
  • Create and direct opportunities to increase new business streams in the Area.
  • Drive the ongoing measurement of campaigns, initiatives, and training practices to ensure return on investment across the province.

2. Drive the execution of the provincial sales strategy through sales management

  • Translate the provincial distribution strategy and business plan into key objectives and targets and ensure these objectives are communicated and cascaded into the different areas across the province.
  • Lead the conceptualisation and implementation of tactics, projects and marketing plans for penetration and growth across all areas in the province.
  • Map, plan and drive the costeffective and profitable integration of the different channels in the province.
  • Guide Area Managers in generating tactically aligned plans across branches to effectively penetrate new and existing markets within the province.
  • Monitor sales performance against targets based on feedback obtained from the Area Management Committee. Identify areas of poor sales performance and guide Area Managers in formulating and implementing action plans.

- Lead a culture of high performance across all areas in the province:

  • Structure and align area operating models across the province to ensure effective functioning. Drive capacity in the province, identifying mission critical roles and ensuring resources are in place.
  • Drive training and upskilling in line with products and business goals.
  • Align systems and processes across all areas and drive the improvement and enhancement thereof.
  • Set structures in place and drive query resolution best practice across the province.
  • Drive a consistent and optimal customer experience.
  • Assume ownership for operational cost management and control.
  • Accountable for compiling and delivering relevant management reporting on a provincial level

What will make you successful in this role?

Drive change and business innovation across the province.

  • Put mechanisms in place to communicate and cascade regulatory and policy changes across the areas. Where relevant, provide regional input towards policy development and maintenance.
  • Build a change management capability in the province that will support and navigate teams effectively and efficiently through changes relating to systems, processes, and organisational structures.
  • Establish and drive a culture of innovation across the province.
**Compliance, quality, and r

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