Customer Service Call Centre Representative

2 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

Join the exciting world of craft brewing

A leading brewery company known for its exceptional beers and commitment to customer satisfaction. We're seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If you're a beer enthusiast with excellent communication skills and a passion for delivering top-notch customer service, we'd love to hear from you

Position Overview:

As a Customer Service Call Centre Representative, you will be a crucial part of our customer support team, providing exceptional service to our valued customers. In this ad hoc role, you will handle customer inquiries, resolve issues, and assist customers with their queries, primarily via phone calls. This position offers a flexible schedule, making it a great fit for individuals seeking part-time or occasional work.

Key Responsibilities:

  • Handle incoming customer inquiries and provide prompt and courteous assistance.
  • Address customer concerns and resolve issues effectively and professionally.
  • Provide information about our brewery's products, including beer varieties, promotions, and availability.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to ensure a seamless customer experience.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation with a friendly and patient demeanor.
  • Enthusiasm for beer and a willingness to learn about our products.
  • Ability to work independently and as part of a team.
  • Previous customer service experience is a plus, but not required


  • Johannesburg, Gauteng, South Africa Bfv Service Gmbh Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments...

  • Call Centre Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Skills Centre Braamfontein Full time

    We are searching for polite call center representatives to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services... No Experience Require A training is ConductedKey Roles / Responsibilities Answering or making calls to...


  • Johannesburg, Gauteng, South Africa Initiate International Full time

    We have an exciting career opportunity for a fun and dynamic Sportsbook Call Centre Manager to join a leading gaming operator in Johannesburg If you're passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect job for you If you're up for the challenge and want to be part of a dynamic team, get...

  • Call Centre

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    Customer Service Representative Make calls to customers to verify product orders Confirm delivery addresses and payment details Coordinate product delivery via courier services Organize daily deliveries based on location Address any customer issues efficiently Escalate complex queries to the Team Leader Ensure overall customer satisfaction ...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    SERVICE CALL CENTRE AGENT - JOHANNESBURG - R12000 to R14000 based on experience and qualifications.We are recruiting two motivated and detail-oriented SERVICE CALL CENTRE AGENTS to join a Catering Supply Company's team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening job...


  • Johannesburg, Gauteng, South Africa Intellibpo Full time

    We are looking for call centre customer care agents to provided customer care services to clients and patients in the dermatology industry.Salary: Up to R10,000.00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year (required)


  • Johannesburg, Gauteng, South Africa Service Solutions Full time

    Join our team as an External Sales Representative - Product Specialist!We are proud to represent South Africa's top importer, manufacturer, and supplier of mobility goods and aids for the elderly. Our headquarters are located in Parklands North. Through extensive advertising and sponsorship programs on DSTV, we generate enquiries for our products. Our...


  • Johannesburg, Gauteng, South Africa Recruitment Dynamix Full time

    At our company, located in Rosebank, we are looking for a Customer Service Representative to play a key role in our team. Check in with clients to verify their product orders. Confirm delivery addresses and payment details. Coordinate product deliveries through courier services. Organize daily deliveries according to geographical areas. Address any issues...

  • Call Centre

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    We are seeking an energetic, well-spoken Call Centre Agent with Customer Service experience to join our client on Ad Hoc Basis.RequirementsMust have Matriculated.Must have at least 4 years' experience working in a Call Centre or done Customer Service.Must be able upsell.Must be computer literate.Must stay Close to Sandton.Must be...


  • Johannesburg, Gauteng, South Africa Initiate international Full time

    We have an exciting career opportunity for a fun and dynamic Sportsbook Call Centre Manager to join a leading gaming operator in Johannesburg If you're passionate about gaming, love working with people, and have a knack for solving problems, then this could be the perfect job for you If you're up for the challenge and want to be part of a dynamic team, get...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Peermont Global SA Full time

    Date:8 Feb 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont call centre section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 5 years plus experience in Management of Call Centres Customer Service experience...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Talent Evolution Full time

    To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectivenessThe Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Ferva Business Partners Full time

    Role OverviewThe Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences.Team Leadership:...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving...


  • Johannesburg, Gauteng, South Africa Ciazcon Consulting Full time

    CUSTOMER SERVICE REPRESENTATIVE: Ciazcon Consulting Published May 24, 2024 Location Johannesburg, South Africa Category Administration / Front Desk / PA / Secretary Job Type FulltimeDescription:Currently we are searching for a Customer Service Representative for Johannesburg, South Africa.Responsibilities of this Post: Ensure that all incoming calls are...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Pollock and Associates Full time

    Call Centre Manager Call Centre BPO ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaAre you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the...


  • Johannesburg, Gauteng, South Africa iContact BPO Full time

    Job descriptionAbout UsiContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.We build our solutions around our client's bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our...


  • Johannesburg, Gauteng, South Africa THE SKILLS MINE (PTY) LTD Full time

    Requirements: A minimum of 5 years of experience in leading largescale customer contact centres/operational centres/call centres with inbound capabilities Proven track record of effectively managing and leading diverse teams, particularly in highpressure environments, with a focus on nurturing talent and driving performance Strong analytical capability and a...

  • Call Centre Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Eltel Full time

    Mission/Core Purpose of the Job:As the Call Centre Manager, your core mission is to lead and enhance the operations of our Contact Centre, ensuring exceptional customer service while optimizing operational efficiency and cost-effectiveness. You will play a pivotal role in driving first-rate customer experiences, fostering a culture of continuous improvement,...