Medical Administrative Assistant

2 weeks ago


Durban, KwaZulu-Natal, South Africa iMedrecruit Full time

Medical Administrative Assistant & Receptionist - Berea, Durban


Our client, a specialist Neurosurgeon based in Berea is seeking to recruit an administrative assistant and receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.


Responsibilities:

  • Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
  • Register new patients and capture insurance information
  • Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
  • Handle appointment cancellations and rescheduling as needed
  • Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
  • Relay messages accurately and in a timely manner
  • Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
  • Assist with typing of reports, i.e., clinical notes, motivation letters, feedback reports etc.
  • Receive cash and credit card payments and receipting thereof
  • Liaising with medical aids regarding authorisations, admissions etc
  • Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Qualification and Requirements:

  • Matric
  • Own transport & driving license
  • At least 2 years experience in a similar medical administration position
  • Experience within an orthopaedic practice is an advantage
  • Experience in VeriClaim will be an advantage
  • Microsoft office suite experience and computer literate

Skills and attributes:

  • Excellent communication and typing skills
  • Excellent language and grammar proficiency
  • Team player
  • Analytical and diligent
  • Autonomous and confident
  • Reliable and responsible
  • Professional communication skills
  • Ability to work under pressure
  • Organized
  • Ability to multitask
  • Wellpresented and professional

Working hours:

  • Monday to Friday, 08h00 17h00
  • Possible overtime as needed


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