Key Accounts Manager

1 week ago


Centurion, Gauteng, South Africa Skyworth Full time

Job purpose


The purpose of this Job Description is to provide the employee with a brief overview as to the extent of his/her duties within the position as enclosed herein.

The duties as contained herein are not rigid and inflexible.

The employee is required to perform any duties as issued by his/her direct Manager from time to time that are legal and reasonable to expect of the employee in line with his/her daily duties.


Duties and responsibilities

  • Creating a buyin for TV products with key retailers and partners.
  • Get Quarterly forecast from Key accounts and partners.
  • Build new relationships with Key retailers and partners
  • Maintain strong relationships with current Retailers and partners.
  • Gain a deep understanding of customer experience, identify and fill product gaps
  • Generate new ideas that grow market share and drive growth.
  • Evaluate promotional plans to ensure that they are consistent with product line strategy.
  • Represent the Company by visiting customers to get feedback on Company products and services.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers timeously.
  • Serve as the link of communication between Key customers and internal teams.
  • Assist with issues and problems faced by customers and deal with complaints to maintain trust.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders.
  • Keep track of clients SOH and adjust planning accordingly.
  • Discuss and assist Marketing teams where possible with sellout.
  • Develop and maintain strategic longterm trusting relationships with clients to accomplish strategic growth.
  • Serve as contact point for Key customers and the company's internal departments.
  • Resolve customers' complaints in an effective and respectful way to maintain the Company's strategy and good relations.
  • Gather, research and communicate customers need in products and price points.
  • Research and source new potential clients.
  • Keep abreast of market trends and inform the procurement department.
  • Track sales and promotions and match them with forecast

Qualifications & Experience

  • 10 Years' Experience in the Consumer Electronic industry.
Related degree.

Database of major retailers

Proficient in Excel.

Proficient on SAP.

Knowledge of Supply Chain & Logistic processes beneficial.

Job related skills & Attributes

  • Computer literacy
  • Time management skills
  • Good communicating skills
  • Telephone etiquette
  • Planning and prioritizing
  • Attention to detail
Please send your CV to by Friday 17 May 2024

Education:

  • Diploma (required)
Application Deadline: 2024/05/17
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