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Administrator: Demand and Delivery

4 months ago

Johannesburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


Administration of all activities related to the effective coordination, planning and/or implementation of the respective Absa Group Leadership Academy projects and/or other bespoke programmes.


Job Description:

Implementation and support on contracted deliverables

  • Review implementation scheduled to assess if all demand requirements across the team has been catered for.
  • Schedule and book Faculty to ensure delivery dates and venues are proactively communicated.
  • Review interest tracking and waitlisted schedule and implement corrective measures where required.
  • Track enrolment and work closely with Specialist Demand and Delivery to decide if workshops will continue or not. Sessions need to be cancelled on time to avoid cancellation costs.
  • Collate invoices and update skills spend report. Upload onto the Learning Management system under skill spend.
  • Track submissions of invoices, submit for payment and report monthly on submissions.
  • Track and followup on outstanding invoices. Report nonadherence.
  • Complete and/or action general administrative request from the Demand and Delivery team by coordinating meeting requests, boardroom bookings, or parking.
  • Track submission of registers, request from Faculty and signoff on the Learning Management System.
Operations management

  • Update tracking of learning delivery budgets and implements measures to monitor budget expenditure and exploit opportunities for further improvement and cost savings.
  • Analyse effectiveness of internal processes and systems in use in the department and make necessary recommendations for improvement.
  • Keep events and session in the Learning Management System up to date.
  • Perform all other duties as reasonably assigned.
Reporting

  • Review weekly and monthly report, follow up with Faculty on outstanding registers. As well as open sessions that have not been signed off.
  • Review implementation scheduled and update with session numbers and confirmed Faculty member(s).
Business Assurance and Risk management

  • Adhere to governance related process and procedures with a view of minimizing risk to the department.
  • Adhere to the Service level agreements internally or externally when resolving queries, as well as cancellation conditions to avoid cancellation costs.
  • Support the end to end process of rectifying audit findings.
  • Log and consolidate all risk and loss events as per the internal process.
  • Conduct regular checks to ensure alignment with BANKSETA and INSETA audit requirements.
  • Utilize available tools to manage core business requirements and deliverables
Education

NQF Level 4 or 5

Experience

2 years project experience/ office-administration qualification

1-2 years general work experience

Proficient in MS office (Word, Excel, PowerPoint and Outlook)

Knowledge and Skills

Attention to detail

Communication Skills - verbal and written

Team orientation

Project management skills

Commercial awareness

Dealing with people

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_