Manager: IT Strategic Services

2 weeks ago


Bellville, Western Cape, South Africa Cape Peninsula University of Technology Full time

Faculty- Department- Cape Peninsula University of Technology -> Computer & Telecom Services -> Stratic&Admin Supp Services- Campus/ Location- Bellville Campus - Bellville, Cape Town, WC ZA (Primary)- Job Type- Permanent- Occupational Function- Support / Admin- Number of Positions- 1- Annual Salary Package (incl.

Medical Aid rate based on principal member only)- To be confirmed- Advert Closing Date- 23/2/2024- Job PurposeTo manage the following IT Strategic functions in

CTS:

Governance, Audit, Risk, Disaster Recovery, Business Continuity, IT Service Desk, Cybersecurity, IT Change and Release Management, IT Vendor Management, and Enterprise Architecture.


  • Job Knowledge, Skills and Experience
  • Bachelor's Degree in a relevant Information Technology field or equivalent plus ITIL certification.
  • Relevant Post-Graduate Degree in IT/IS plus COBIT certification recommended.
  • At least 6 years of relevant ICT experience, 3 of which must be on an appropriate management level.
  • Experience working with TOGAF or any or EA framework would be advantageous.
  • Experience working with a Project Management methodology (Prince2/PMBOK) would be advantageous.
  • Key Performance Areas / Principal Accountabilities
  • Develop, Implement and Maintain an IT Strategic planning capability within the CTS division.
  • Develop, implement, and maintain an IT Governance, Risk and Compliance capability.
  • Develop, Implement, and maintain Information Security Program.
  • Manage the CTS Project Office.
  • Manage IT Vendor and Contracts Managements capability.
  • Manage the IT Service Management capability.
  • Manage IT Change and Release Management capability.
  • Manage Enterprise Architecture capability.
  • Operational delivery for the division.
  • Divisional leadership, human and financial resource management.


Competencies
  • People Management skills
  • Conflict management
  • Communication, presentation, and report writing skills
  • Process and standards implementation ability
  • Strategic thinking
  • Project Management skills
  • Budget and Accounting skills
  • Governance and Risk Management
  • Information Security Management skills
  • Analytical skills
  • General Information
    Closing Date: 23 February 2024

NB:
PLEASE NOTE THAT THIS SYSTEM DOES NOT ALLOW APPLICANTS TO UPLOAD CVs. IT IS THUS IMPORTANT THAT APPLICANTS COMPLETE ALL SECTIONS COMPREHENSIVELY AS FAILURE TO DO SO MIGHT DISADVANTAGE YOU.

PLEASE UPDATE YOUR APPLICATION ON THE SYSTEM WITH THE LATEST INFORMATION AS THIS WILL BE THE ONLY CRITERIA USED FOR EVALUATION OF YOUR APPLICATION BY OUR PANEL.



  • The Cape Peninsula University of Technology is committed to Employment Equity and aims to attract and retain talented individuals to achieve our equity objectives and therefore, people from the designated groups, including those with disabilities are encouraged to apply. Preference will be given to applicants whose appointment contributes towards the achievement of demographic representation. We reserve the right not to make an appointment.

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