IT Services Proposal Manager

2 weeks ago


Johannesburg, Gauteng, South Africa ITC WORLDWIDE Full time

ITC Worldwide
is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support**-
EMEA Abuja, NG | ITC field office**In addition to our daily proposal response output, our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge management database regularly, and contribute to marketing projects as well when required.

Responsibilities:

Parse and analyze new solicitations, create a proposal plan that aligns with the company proposal process

  • Provide writing and editing support and/or lead RFP/RFI/RFQs
  • Maintains and contributes to the proposal library to ensure latest product and service content is available for reuse
  • Edits proposals for spelling, typographical and grammatical errors; proper syntax; as well as readability, consistency and comprehension
  • Maintains past performance database, maps of Customers, reference letters, reports and project log : SharePoint
  • Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues

Requirements:

  • Three to six years of related work experience in proposal development and writing
  • Comfortable leading diverse groups, excellent communication skills (both written and verbal)
  • Strong organizational skills, ability to manage time, deadlines, taking initiative and problem solving
  • Expert Microsoft Word user, skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing.
  • Readily grasp product offerings and sales strategies for proposal and quote writing
  • Assists with business development efforts to include opportunity research and tracking worldwide
  • Demonstrated excellent writing skills
  • Ability to surge work schedule to meet proposal schedule demands
  • Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity Develops and implements process improvements to advance proposal productivity and quality
  • Prior experience in the defense industry desired, USG and International experience helpful
  • Intermediate Level Microsoft Excel Skill Level
  • Experience developing quotations, finance background
  • Led all aspects of proposal management for Government & Industry International bids
  • Research/identification of key opportunities
  • Proposal or quoting experience with Microsoft Techn REQUIRED
  • Experience with Microsoft/SAP/NetSuite and/or other ERP software Ability to understand requirements, and influence proposal content to produce winning and compliant bids

Desired Skills:

  • Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns
  • Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle

Ed Requirements:

-
MS degree in Marketing, business administration or related field

  • Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German

Experience to include:

-
5+ years of experience in B2B digital marketing for a similar services company targeting CFOs, CIOs and high-level executives in Finance and IT (e.g. Big Fours, Accounting Firms, Recruiting, other consulting & outsourcing firms, software companies)

  • Enjoys and brings experience managing direct reports and agencies
  • Strong analytical skills and datadriven thinking
  • Demonstrable experience leading and successfully managing digital marketing in B2B services companies
  • Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform and motivate
  • Uptodate with the latest trends and best practices in digital marketing and Account Based Marketing (ABM)
  • Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the inhouse Agency and SEO resources under management
  • Defines requirements, tasks, and resources associated with the SEO strategy
  • Understand on and offsite tactics
  • Experience working with popular keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, Searchlight, Botify, Ahrefs, Search Console, etc.)
  • Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms
  • Is familiar and comfortable with writing and editing content for SEO
  • Oversees and manages keyword research and competitive research for ITC key services
  • Keeps pace with SEO trends and developments (especially for North America)
  • Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager, Tealium, or similar)
  • Experience in managing PPC and overall Paid

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