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Support Manager: Internal Communications
2 weeks ago
Job Advert Summary:
Clover is looking for an
Support Manager:
Internal Communications to develop and execute internal communication strategies that effectively convey our company's vision, values, goals, and initiatives to our employees.
This role will be instrumental in promoting a positive and productive work environment, enhancing employee morale, and fostering a sense of belonging and purpose.
Facilitating effective communication within the company, ensuring alignment, engagement, and a sense of unity among our employees across various departments and locations.
Minimum Requirements:
- Degree
- Experience in working with senior management
- Business English: Fluent
- Computer literacy (Advanced)
- Code 08 Driver's license
- Travel offsite/ overnight stay
Duties and Responsibilities:
Internal Communications Strategy
- Collaborate with the HR and other internal stakeholders to document and implement comprehensive internal communication strategies that align with the company's objectives and values
- Ensure that the messaging is consistent, impactful, and resonates with employees at all levels
- Craft compelling stories that showcase the company's achievements, employee successes, and community involvement
- Oversee the company's internal communication channels, ensuring they are uptodate, relevant, and userfriendly. Explore innovative ways to improve communication efficiency, such as integrating new technologies or platforms
Employee Engagement Initiatives
- Develop and support initiatives to enhance employee engagement and promote a positive company culture
- Organise events, town halls, and webinars to encourage interaction, provide updates on company developments, and foster a twoway communication flow
- Work closely with management and project teams to create clear and effective communications during times of organisational change, such as mergers, acquisitions, restructuring, or new initiatives
- Help employees understand the reasons behind changes and manage potential concerns or uncertainties
- Implement methods to gather feedback from employees regarding internal communications effectiveness
- Analyse data and key performance indicators to continuously improve communication strategies and tailor them to meet employee needs
Employer Brand Advocacy
- Educate employees about the company's employer brand identity and values, encouraging them to become employer brand advocates both within the organization and externally
- Ensure a consistent brand message across internal communication materials
- Maintain open lines of communication to keep employees informed and reassure them during difficult times
Project Briefing and Coordination
- Create clear and detailed project briefs for creative agencies, outlining objectives, timelines, target audience, and key messaging
- Foster effective communication channels between the organization and creative agencies to ensure a smooth flow of information
- Regularly conduct status meetings to track project progress, address concerns, and offer support to agencies when required
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