Sales Consultant

2 weeks ago

East London, Eastern Cape, South Africa People2People Recruitment Solutions Full time

Our Client, a leader in Stationary & Office consumable industry is recruiting for a qualified and experienced Sales Consultant at their East London branch.

Competitive salary + Petrol Card + Commission

Herewith an outline of this role:

Organising and Controlling Customer Base

  • Analyse QlikView reports where applicable.
  • Submit weekly/monthly customer analysis/revenue reports
  • Prepare and schedule customer visits according customer category.
  • Call on existing and potential clients either face to face, telephonically or virtually.
  • Compiling contacts lists utilising a range of resources for collecting information to create, maintain and retain customer base.
  • Plan sales pitch/services presentations to prospective customers.
  • Work within the framework of budget turnover and gross profit.
  • Maintaining ongoing customer services by responding objectively to a range of customer queries/enquiries relating to products or services.

Selling Goods and Services

  • Look to expand and grow existing portfolio by way of prospecting and new business.
  • Ensure all necessary information/documentation is obtained before calling on a customer.
  • Obtaining a range of information from customers for identifying needs and establishing customer profiles.
  • Informing/advising customers of a range of products/services available.
  • Acknowledging customer needs by recommending alternative goods and services offered.
  • Stimulate customer interest by demonstrating and explaining the benefits/end uses of a range of products/services
  • Introducing new products in accordance with customer demand.
  • Organising courtesy calls for obtaining customer feedback on deliveries and monitoring after sales support systems.

Administration

  • Updating customer information on Skynamo.
  • Log calls on honeybee as per required standard
  • Maintaining customer contracts on honeybee.
  • Followup customer orders.
  • Administering petrol expenses occurred.
  • Complete new business and lost business reports and submit to manager on monthly basis.

Critical skills:

  • Proficient in MS Office, Excel with excellent computer skills knowledge.
  • Must have good telephone skills.
  • Excellent customer service skills.
  • Ability to listen and interpret information accurately.
  • Planning and organising skills
  • Numerical Skills
  • Good Communication Skills are essential; person must be well spoken and fluent in English and at least one african language
  • Selling skills
  • A pleasant and controlled manner of dealing with people at all times.
  • An enthusiastic, outgoing person who is selfconfident, with a positive attitude is desired for this position.

Knowledge:

  • Stock product knowledge
  • Pricing knowledge
  • Know how to enquire on Axapta system
  • Know company policy with regards to customer services.
  • Product and pricing knowledge.
  • Knows the services the company has to offer.
  • Knows general operation of the company.
  • Knowledge of delivery routes and times

Qualifications and Experience

  • At least 5 years' sales experience, with a proven track record in exceeding targets
  • Relevant Sales or Marketing qualification would be an advantage
  • Own transport is essential
  • Valid Driver's Licence essential

Job Types:
Full-time, Permanent

Salary:
R12, R20,000.00 per month

Experience:

Retail Sales: 3 years (preferred)

License/Certification:

  • Driver's License & reliable car (required)
Application Deadline: 2023/05/18

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