Electronic Repair Technician

2 weeks ago

Cape Town, Western Cape, South Africa Rubicon Full time

About the Electronic Repair Technician role


The main function of the electronic repair and technician is to attend to customers equipment repairs and assist senior technicians and support engineers in attending to all day-to-day technical enquiries within the branch, both internal and external and ensure that all assigned customer repair tickets are serviced and closed.

The ultimate aims are to ensure adequate technical skills are available within the branch to carry out equipment repairs and ensure that our customers are impressed by our after-sales service.


Role responsibilities:

Technical Support

  • Attend to customer technical support requests by:
  • Phone
  • Any other means (e

g:
Instant messages etc)

Equipment Repair

  • Attend to customer renewable energy related equipment repair tickets assigned to you
  • Fault find on various types of electronic equipment and repair back to factory standard, down to component level
  • Complete necessary tickets in job management systems

Teamwork & Collaboration
Work closely with the other tech support staff around the country:

  • Collaborate on improving systems.
  • Help resolve issues in other areas where skills can be shared for common good.
  • Investigate and document potential serial issues.
  • Assist R+D department in product specification and development when necessary.
  • Meet regularly to discuss tech support issues.
  • Document your activities within the company CRM.

General Skill & Support
Regularly attend supplier training

  • In SA
  • At supplier facilities
Any other tasks reasonably delegated to you

  • You may occasionally be required to carry out other tasks not outlined above on an adhoc basis, to achieve the necessary levels of customer service. This may include but is not limited to various sales related functions, managing customers when a rep is absent, resolving telephone queries and so on. Should the company introduce new methods of working and/or new technology you will be required to cooperate with these changes, adapting to new methods of working and/or technology and undergo training as the company directs.

Role requirements:

Required:

  • NQF5 Electronics qualification (National diploma or equivalent)
  • Component level repair of electronic equipment (power electronics experience beneficial).
  • Intimate knowledge of repair techniques and tools for both thoughhole and SMT devices
  • Excellent PCB soldering, desoldering, and related skills
  • Proficient in the use of relevant workshop equipment such as Oscilloscopes, solder rework stations, multimeters, EEPROM programmers, various PC software tools for firmware updating etc.
  • Computer literacy highly Computer literate and comfortable with basic technical aspects of common operating systems with Microsoft Office general excellence
  • Own vehicle and driver's licence.

Beneficial:

  • Electronic repair technician certification/s
  • Electrical qualification; and/or
  • Other relevant diploma (e.g. renewable energy)

Experience in one or more of the following:

  • Renewables or Solar PV
  • Previous Technical Support or equipment repair roles

Other:

Availability & Ability to travel occasionally, locally and possibly internationally.

Ability to traverse various workspaces easily

Personal Competencies:

  • Competent Professional business written and verbal communications skills. The ability to express yourself clearly and effectively within the company.
  • An ability to provide excellent customer service
  • Serviced focus by responding to customers' needs by doing it right the first time.
  • Excellent time management, organizational, and followthrough skills. Disciplined Approach by being Punctual, Strong Attendance Record, getting back to customers, suppliers and internal staff and returning calls.
  • Attention to detail while maintaining the ability to see the implications for the bigger picture
  • An ability to respond quickly and accurately to requests
  • A creative outlook with a problemsolving attitude.


 Selfmotivated
  • Meet and exceed all that is required of you in your job.

About Rubicon
Rubicon Group is a vertically-integrated, sustainable technology group, providing end-to-end products, services, and software solutions in the fields of:

  • Solar energy
  • Energy storage
  • E-Mobility
  • Smart building and smart retail technology
  • Power solutions; and
  • Industrial technology


These are some of the fastest growing and most exciting sectors of the global economy, and present our staff with multiple personal and professional development opportunities.


Rubicon's extensive customer base consists of corporate and retail clients, and include large, blue-chip multinational retail groups, property developers, and EPC customers in the renewable energy sector.

Our supplier and commercial partners include leading global manufacturers and some of the best-known local brands. The group employs approximately 500 people, and is head-quartered in Cape Town, South

  • Electronic Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Rectron Full time

    The main purpose of this job is to ensure that returned faulty stock is repaired efficiently and effectively in order to be able to meet SLA requirements set by the vendor and by Rectron, and ultimately ensure customer satisfaction.Outputs and Responsibilities Repair/quote faulty consumer electronic goods accurately and timeously Inform the customer of any...

  • Electronic Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Rectron Full time

    The main purpose of this job is to ensure that returned faulty stock is repaired efficiently and effectively in order to be able to meet SLA requirements set by the vendor and by Rectron, and ultimately ensure customer satisfaction.Outputs and Responsibilities Repair/quote faulty consumer electronic goods accurately and timeously Inform the customer of any...

  • Calibration and Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Eddyfi Technologies Full time

    Are you up for a challenge in the world of high-tech? We'd love to have you on board Eddyfi Technologies is looking for a calibration and repair technician to join our team.Your daily life:In this role, you will: Carry out troubleshooting, repairs, and final quality control. Ensure traceability of each intervention through clear and precise documentation....

  • Calibration And Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Eddyfi Africa Pty Full time

    We are a fast-growing international high-tech company offering high-performance non-destructive testing solutions for the inspection of critical components. On a day-to-day basis, we develop, produce and market non-destructive testing devices: sensors, probes, robotic solutions, etc., as well as the necessary operating software. Our instruments have...

  • Marine Electronics Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Helderberg Personnel Full time

    Well-established company which specializes in Maritime electronics is seeking to employ a Marine Electronics Technician. Two years experience in a similar position is preferable.marine electronics technicianRequirements: Diploma or Degree in Electrical Engineering Light Current, Electronics etc Willing to travel to vessels in harbours around South Africa...

  • Electronics Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Heineken Full time

    We Go Places How about you?Immediate Superior: Ralf DillmannJob Grade: 9Location: StellenboschContract: PermanentReference Number: 97501Closing Date: 17/11/2023Applications are invited for the Electronic Technician position to be based in Supply Chain, Adam Tas, Stellenbosch. The successful applicant will report to the Automation and Control Specialist.Key...

  • Pos Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for a POS Repair Technician based in Cape TownRequirements:Matric certificateElectrical Engineering Light Current QualificationOwn reliable vehicleResponsibilities:POS equipment repairs.A4 Printer repairs.Assisting with the de-installation of old store equipment that come into the Prep center & capturing data on spread sheets.General packing...

  • Appliance Repair Service Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Future Africa Consulting (Pty)Ltd Full time

    IntroductionWe are looking for an experienced and knowledgeable Appliance Repair Service Technician to join our team. In this position, you will respond to calls from customers that require service or answer questions about the functioning of new appliances. An Appliance Repair Service Technician's responsibilities include having a deep understanding of all...

  • Domestic Appliance Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Fixmasters appliance Repairs Full time

    Fixmasters Cape Town are looking for an experienced and knowledgeable Appliance Repair Service Technician to join our team. In this position, you will respond to calls from customers that require service or answer questions about the functioning of new appliances.An Appliance Repair Service Technician's responsibilities include having a deep understanding of...

  • Laptop Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Redington South Africa Pty Ltd Full time

    Good dayWe are currently looking for Laptop technicians on Immediate basis at our Maitland office in Cape Town.Role Description : Repair laptops of HP/DELL/Lenovo within SLA as prescribed by the vendor.Experience : 2-5 YearsEducation : MatricCertification : A+ preferable.Language : English (Fluent)Key accountabilities : The incumbent will play a key role in...

  • Motor Vehicle Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    Job Overview:Date Posted: Posted 19 mins ago-Location: Cape Town, Western Cape-Job Title: Motor Vehicle Technician-Education Level: Certificate-Job Level: Intermediate-Minimum Experience: - 5 YearsMotor Vehicle Technician required in Epping, Cape Town:Have you completed your trade test? Do you have experience with vehicle diagnostics and mechanical repairs...

  • Senior Electronics Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Golden Arrow Bus Services (Pty) Full time

    Repair and maintain the transponder fuelling system. Keep records of all work done. Repair electronic destination displays, saloon lights, pit lights and transponder clocks. Repair and maintain all other equipment supported by electronics workshop. N5 Electronics 10 years Electronics experience.Job Type: Permanent

  • In-house Workshop Repair Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa BLAK Talent Solutions (Pty) Ltd Full time

    Introduction:Our client is looking for a workshop appliance repair technician to join their team. The technician will be required to repair and service domestic home appliances (washers & dryers), and commercial laundry equipment (washers, dryers & handheld irons)Product range and brands:The product range consists of top-loader washing machines, front-loader...

  • Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa FAAC Technologies Full time

    TECHNICIAN - CAPE TOWNMain Responsibilities: Maintaining a friendly and organised customer service environment and ensuring that client queries are handled accurately in a professional manner and that you are presentable at all times. Assisting with technical support provided by the department, both telephonic and at the counter. Responsible for the...

  • Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa UT Information Technologies & Greenro Solutions Full time

    This is a 2 Years Project Contract based in Armscor SimmonstownPositionTechnicianStart Date: ASAPJob Purpose:To render a professional technical service through installation, test and evaluation, maintenance and repair of products as well as systems in support of the local and international commercial industry value chains.Required: QualificationsMatric...

  • Workshop Technician Level Ii

    2 weeks ago

    Cape Town, Western Cape, South Africa Cummins Full time

    We are looking for a talented WORKSHOP TECHNICIAN LEVEL II to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in CAPE TOWN, WESTERN CAPE, SOUTH AFRICA. Diagnostics Application Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as...

  • Power Generation Field Service Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Cummins Full time

    We are looking for a talented POWER GENERATION FIELD SERVICE TECHNICIAN to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in CAPE TOWN, WESTERN CAPE, SOUTH AFRICA. Product Repair and Maintenance Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a...

  • Junior Technician Electronics/video/access

    2 weeks ago

    Cape Town, Western Cape, South Africa Anthony Kettle Full time

    Published Apr 14, 202 Location Cape Town, South Africa Category Business Job Type Fulltime Salary Type Monthly Salary Salary R PER MONTHDescription:JUNIOR TECHNICIAN ELECTRONICS/VIDEO/ACCESS CONTROL/DSTVBloubergstrand, Cape Town R7 500 pmSecurity and Networks Company specialising in Video Surveillance, Access Control Systems and Fibre Optic Networks seeks a...

  • Cctv Electronic

    2 weeks ago

    Cape Town, Western Cape, South Africa Emaich Personnel Full time

    Job descriptionCCTV ELECTRONIC Artisan Matric Certificate or relevant NQF 4 ; a National Trade Test in Electronics or Electrical two years' experience in an Electronic Engineering Environment with experience in fault finding and repairs on gate motors and rollup doors. Maintaining and optimizing Building Systems, with specific knowledge in CCTV...

  • Marine Service Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Mackay Communications Full time

    Mackay Communications, Inc., dba Mackay Marine, is a global marine service company with more than 450 employees across 45 service locations in 17 countries including the Americas, Europe, Asia, and Africa. For over fifty (50) years Mackay has sold, installed, and serviced automation, navigation, and communication equipment onboard commercial and naval ships....