Business Support Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa FirstRand Full time
Job Description

Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities

  • Increased growth and volumes through successfully obtaining business opportunities
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
  • Cultivate and manage objective working relationships with a variety of stakeholders, including endusers, SME's, project managers and senior staff members
  • Identification of new lead opportunities within industries not previously pursued to be shared with the industry
  • Comply with governance in terms of legislative and audit requirements
  • Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved
  • Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist
  • Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provide to Banking Specialists
  • Manage own development to increase own competencies
Job Details

Application Closing Date

28/03/24

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