Retail Store Supervisor
2 weeks ago
Job description
Position:
Store Supervisor (Sandton City)
Ever wondered what its like behind the bubbles? #lushcareers
Lush has been creating fresh and handmade cosmetics for the past 27 years
- keeping our customers bathtubs and showers a little more magical through our retail shops across South Africa. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.
We are currently searching for a creative and dynamic leader to join our team as a
Store Manager.
We are looking for someone who can bring Lush's Leadership Practices into all elements of their business
:
Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.
We Offer:
- A fun and funky store atmosphere where individualism is encouraged
- A 50% discount off all our products to keep you smelling and feeling fresh
- An unconventional retail structure to support your entrepreneurial spirit
- The opportunity for growth as Lush loves to promote from within.
Responsibilities
-
Unique Customer Journey:
- Provide a unique and genuine customer experience that delights and engages every visitor, shares Lush values, and exceeds customer expectations
- Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development
- Make decisions from the perspective of the optimal customer experience
Unique Staff Journey:
- Engage staff at every level of the business to ensure they are motivated and building strong customer relationships
- Consistently demonstrate appreciation and encouragement
Operational Excellence:
- Approach challenges with a make it happen mindset and reach out for support when necessary. Align behaviors with company initiatives including processes, communication methods and system implementation.
Qualification Required:
- 24 years Retail Sales experience.
- 12 year Leadership experience.
- Ability to develop and train staff through positive coaching and feedback
- Strong timemanagement and planning practices
- Ability to work flexible hours to meet the needs of the shop
Pay:
R8 500,00 per month
Experience:
- Retail: 2 years (preferred)
- Leadership: 1 year (preferred)
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