Delivery Assurance Manager

2 weeks ago


Pretoria, Gauteng, South Africa Mediro ICT Full time
Develop workforce enablement and training offerings ("Platform Academy") focused on FG-2 platform technologies for local and global Hubs

Choose and design adequate content and technologies in close collaboration with FG-2 / HQ and relevant Hyperscalers

Steering partner collaboration with external consultants

Align the right and preferred role-based paths and curricula with local delivery managers, domain and product owners

Organize and deliver all formats locally including participant selection, communication, onsite set up as well as virtual sessions, pre
- and post-delivery and briefings of all support functions

Plan and deliver all communications, e.g. participants, their team leads, local management

Works to ensure participants receive high end enablement experience and state of the art training content and formats

Familiar with Agile methodologies and have prior experience working with Agile teams using Scrum/Kanban

Identify risks and provide relevant solutions to complex problems and on-time delivery

Hands on experience in Working closely with Delivery Managers, Project Managers, Product Owners, feature teams, developers, solution architects

Qualifications/Experience:

Certified Scrum Master or Product Owner through or scrum alliance

Degree in IT or similar

Project Management Certificate

At least 5 years working within a cloud competent team

Essential Skills Requirements:

Working knowledge in the context of training and creating curricula

In-depth knowledge of Agile Software Development methodologies
- and frameworks

Effective stakeholder and team management

Experience with AWS and Azure

Understanding of cloud competency and delivery standards

Well versed with steering a culture of enablement

Comfortable working with steering a cloud competency culture

Strong experience working in a continuously changing and growing organisation

Drive progressive thinking and continuous improvement

Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements:

Knowledge of user experience design principles

Experience with Project, Change and Transition Management and Documentation tools (e.g Jira, Confluence, Trello)

Operations Management

IT security best practices and risks

Between - 3 Years

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