Receptionist Mr Price Home
2 weeks ago
Purpose:
As the face of the division, the role of the receptionist is critical to ensure a seamless front of house experience to both internal and external parties.
You will be required to attend to visitors, deal with inquiries on the phone and face to face, supply information regarding the business to the general public, suppliers and associates.
Key Responsibilities:
Switchboard:
- Directing all incoming calls to the relevant associates and communicate messages to relevant associates to improve communication and ensure relevant partners and stakeholders have a good impression of the business.
Receiving Visitors & Answering Queries:
- Welcome and greet all visitors, answer queries and confirm visitor's appointments to maximize the visitor interaction at
Mr Price Home and provide an excellent service. - Facilitate couriering of items when necessary to assist various departments.
Sample management:
- Receiving samples from drivers of local suppliers, scanning them in using the efocus system.
- When receiving samples from couriers, moving them to the sample room then letting the relevant buyers know that their samples have arrived.
- Ensuring the right samples are collected by supplier's drivers.
Couriering
- Assisting the merchants with sending out swatches to stores.
- Assisting the marketing team with sending out items to influencers, competition winners and B2B cards.
Administration & Marketing Support:
- General administrative duties for various departments based on need
- Binding and laminating documents.
Stationary
Order stationary for the office on the relevant system.
Requirements:
- Grade: 12.
- Intermediate MS Office skills.
- Telephone skills etiquette.
- Exceptional communication skills.
- Customer focused.
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