Senior Manager Retail Store

2 weeks ago

Paarl, Western Cape, South Africa KAL Group Full time

As a diversified, growth-focused JSE listed company, we are looking for a talented incumbent who is committed to accelerating performance, passionate about adding value to the customer experience and who embraces our accelerating performance culture.

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Job Specification


Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a retail store, which includes overseeing sales, staff, inventory and operational & administrative systems and controls at a Mega Branch.


Minimum Requirements

  • National Diploma in Business Administration/Commerce/Accounting or related field
  • 6 years' experience retails sales with proven track record
  • 6 years successful experience in retail store management
  • Extensive knowledge of inventory control
  • Ability to effectively communicate and/or negotiate with high level of proficiency
  • Excellent MS Office skills and knowledge POS systems

Key performance indicators

Growth

  • Ability to execute in a diverse environment by through a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences.
  • Delivering messaging, communications, and programs that inform, influence, and inspire customers.
  • Work with key internal roleplayers to brainstorm content ideas, in line with the company's strategy and in support of various brand initiatives to ensure customer growth (value and number).
  • Analyse, motivate and implement areas of potential business growth within the Agrimark.

Optimisation

  • Manages financial and statistical records, including budgets and month end reports.
  • Handles customer complaints and inquiries.
  • Managers stock control and implement pricing policies.
  • Maximizes profitability to meet sales goals and targets.
  • Ensures compliance with safety and health regulations.
  • Compliance with company policies, procedures and processes.
  • Responsible for the implementation of branch controls lists.
  • Arranges promotional displays and materials.
  • Optimal utilisation of resources including Human Resources.

Leveraging Culture & Diversity

  • Ability to lead a high impact team and collaborate with different stakeholders.
  • Building trusting relations and inspire relations amongst the internal and external stakeholders.

Digital Transformation

  • Driving the automation/optimization of digital processes and inventory control platforms
  • Develop consumerfacing content across a variety of segments to publicise the company's products & brands.

Key leadership attributes

  • The incumbent would need to have t_
    _he ability to progress and add continuous incremental value having impact_
  • Dealing with complexity
  • Sound pragmatic judgement
  • Self awareness
  • Achievement orientation

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