Product Owner: Loyalty Analytics

2 weeks ago


Johannesburg, Gauteng, South Africa Vodafone Full time

When it comes to prioritizing people, we're at the top of our game.

The leading Top Employer in South Africa, officially certified by the Top Employer Institute for the year 2024.

Role Purpose/Business Unit:

  • Leading the Loyalty Analytics team, responsible for developing and maintaining algorithms and processes related to loyalty initiatives at Vodacom South Africa.
  • Owning the P&L for reward and activity management functions, ensuring targets align with commercial goals.
  • Working in an Agile environment, prioritizing key features, and acting as the voice of the customer to drive value delivery.

Your key responsibilities:

  • Conducting exploratory analytics in collaboration with commercial experts to meet KPIs.
  • Delivering insightful presentations on initiative performances.
  • Extensive experience in SQL or equivalent is a must.
  • Defining and enhancing loyalty-related reports.
  • Contributing to commercial meetings for decision-making.
  • Driving Vodacom's Loyalty program adoption and monetization through tactical campaigns and personalized propositions.

Requirements for the ideal candidate:

  • Matric certificate is essential.
  • A relevant 3-year degree in BSc, Actuarial, Engineering, Analytics, or related field is a must.
  • Minimum of 10 years of relevant experience is required.

Key Knowledge:

  • Proficiency in SQL, Excel, PowerPoint, or similar tools.
  • Experience in a loyalty function is advantageous.
  • Knowledge of pricing and commercial management.

What we offer:

  • Competitive benefit packages and enticing incentive programs.
  • Various benefits including retirement funds, risk benefits, medical aid, cell phone, data benefits, and more.

Closing date for Applications: 14 June 2024.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will guide the recruitment process. As proponents of Equal Opportunities, we welcome applications from individuals with disabilities.
Vodacom fosters an organizational culture that values diversity & inclusion.



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