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Support Engineer

3 months ago

Johannesburg, Gauteng, South Africa Elite Search Full time

We are looking for a talented Network Support Specialist to join our team

Requirements:

  • Great communication skills are a must-have
  • Prior experience in network support within a Service Desk setting, preferably in an ISP
  • Professional demeanor with the ability to stay calm under pressure
  • Hands-on experience with network equipment, particularly with vendors like Cisco and Juniper
  • Thorough understanding of networking concepts, protocols, and technologies: TCP/IP, VLANs, routing protocols, etc
  • Familiarity with network monitoring and troubleshooting tools like Wireshark, Nagios, and SolarWinds
  • Experience in VoIP support would be a valuable addition
  • Strong problem-solving and analytical skills

Qualifications:

  • Tertiary education: Degree or Diploma would be advantageous
  • CCNA certification (preferred) or N+