Sm: Transaction Management Unit

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time
Job Title

  • Senior Manager Transaction Management Unit (JR126315)Job Purpose
  • To enhance the day-to-day operations within the Transaction Management Unit (TMU) by improving operational efficiency and elevating client experience. Encouraging a shift towards digital culture, fostering innovation, and optimizing TMU processes through digitization. Upholding an efficient control environment, managing compliance to reduce operational risks, and identifying potential risks by following risk framework principles, while aligning business structures, systems, processes, and personnel.

Responsibilities:

  • Implement the 'Digital First' strategy to align segments, channels, and products effectively
  • Drive necessary change initiatives to ensure solutions deliver ROI for the enterprise
  • Establish and oversee governance and compliance structures to monitor, manage, and mitigate risks and issues related to products
  • Create a top-tier client experience by designing capabilities that meet client expectations, using existing resources innovatively and enhancing business methods to boost efficiencies through standardization and automation
  • Promote innovation by meeting client growth demands, streamlining engineering practices, optimizing processes, and managing deals efficiently for relevant product portfolios
  • Efficiently manage teams across the HR value chain, including recruitment, performance management, retention, succession planning, coaching, and talent management
  • Supervise direct reports' performance and ensure they hold their employees accountable
  • Collaborate with CIB Transactional Services Product to optimize key technology, systems, and processes for enhanced productivity and future opportunities
  • Establish a robust control environment based on regulatory compliance, risk management, market conduct, and other business obligations while ensuring alignment with independent audit controls

Essential Qualifications
  • NQF Level
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification
  • Advanced Diploma/National 1st Degrees in relevant business-related fields like Finance, Accounting, Economics
  • Honours Degree in relevant business-related field(s) and/or relevant certification
  • Minimum Experience Level: 10+ years focusing on Middle Office, Support, Client Operations in financial services, including management experience

Technical / Professional Knowledge

  • Banking knowledge
  • Process Engineering Skills
  • Business Analysis
  • Research and analytics
  • Data analysis
  • Project Management
  • Research methodology

Behavioural Competencies
  • Customer Orientation
  • Continuous Improvement
  • Building partnerships
  • Driving Innovation
  • Guiding Team Success
  • Building Customer Relationships
  • Planning and Organizing
  • Coaching

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