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SM: Operational Risk Systems

4 months ago

Johannesburg, Gauteng, South Africa Nedbank Full time
Requisition Details & Talent Acquisition Contact

REQ Tshego Semenya



Location: Johannesburg



Closing date: 31 May 2024



Cluster

Group Risk



Career Stream

Operational Risk



Leadership Pipeline

Manage Self: Professional



Position

SM: Operational Risk Systems



Job Purpose
  • Objective: Contribute to the development and maintenance of risk management systems by applying best practice standards and bridging the gap between business stakeholders and technical teams.
  • Goals: Enhance operating systems, improve efficiency, and drive organizational success.
Job Responsibilities

Mange System - SAS GCM

  • Perform interface updates/installation of SAS software including hot fixes and new releases.
  • Monitor the Software and System and collect metrics for incident management, problem management, and change management.
  • Work collaboratively with customers, analysts, developers, SAS personnel, and other team members to establish ownership and accountability while driving value from the SAS environment for the customer.
  • Manage, diagnose, and debug SAS.
  • Diagnose, document, report, and resolve system problems in complex technical environments.
  • Managed Financial and Business Results
  • Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder & business requirements through analysis.
  • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.

Managed Stakeholder Relationships

  • Ensure business needs are met by engaging and assisting the business through face-to-face interaction and attendance at forums and committees.
  • Assist the business to address queries by extracting and analyzing data.
  • Perform ad hoc analysis and complete data requests through monitoring data as per client specification.

Managed Processes

  • Ensure continuity and knowledge base through documenting and recording processes and models.
  • Provide insights enabling growth through analytical research by delivering analytical results and making recommendations to stakeholders.
  • Ensure compliance with policy through data analysis and monitoring.
  • Create efficiencies and streamline processes through analysis.
  • Establish an understanding of processes by bridging the gap between operational and analytical concepts through communication.

Managed Self

  • Support the achievement of the business strategy, objectives, and values by reviewing Nedbank and Business Unit Plan and ensuring systems, processes, services, and solutions are aligned.
  • Improve personal capability and stay abreast of developments in the field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in the performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames.
  • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with the team and stakeholders during formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Improved processes and culture

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys, etc).
  • Research and make recommendations for corporate citizenship initiatives in the area of influence.
  • Participate and support corporate responsibility initiatives for the achievement of the business strategy (e.g., Green Strategy).
  • Seek opportunities to improve business processes, models, and systems by identifying and recommending effective ways to operate and add value to Nedbank.
Job Responsibilities Continue

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Graduate degree in Information Systems, Informatics, Mathematics, Financial Mathematics, Statistics, Economics, or Actuarial Science, or a quantitative discipline (e.g., engineering), or a Chartered Account with strong experience in data landscape across different risk types.

Minimum Experience Level

  • 3+ years' work experience in the area of data analytics, passionate individual who is driven and enjoys understanding data landscape of data & operations.
  • An understanding of Nedbank's Enterprise Data Programme in context of principles and technologies including RDARR compliance
  • An advantage would be to have knowledge and understanding of DATA within Nedbank's Data Warehouse environment.
  • Data understanding and analytical mindset skillset
  • Knowledge and application of data extraction methods
  • Python, R, PowerBI, Base SAS, SAS GCM, Denodo, Aginity
  • Knowledge of open-source software to improve data analytics

Technical / Professional Knowledge

  • Cluster-specific operations
  • Communication Strategies
  • Governance, Risk and Controls
  • Operational risk management
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Technologies
Disclaimer

Preference will be given to candidates from underrepresented groups



Please contact the Nedbank Recruiting Team

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