Warranty Administrator

2 weeks ago

Parktown North, Gauteng, South Africa SydSen Recruit Full time
Warranty Administrator (Commercial Vehicles), Kempton Park

  • Johannesburg
My client in the

Automotive Industry is seeking an

experienced Warranty Administrator to join their team based in Kempton Park.

Minimum Requirements:

  • Matric qualification or higher
  • Proficient in MS Office
  • Must have experience of at least 5 years in similar role as a Warranty Administrator
  • Strong attention to detail

Duties and Responsibilities:

  • Be able to adjudicate all Warranty Claims for Company suppliers and dealers
  • Assist with reporting on a rotational basis to create back up.
  • Establish and develop and maintain dealer warranty relationship and goodwill.
  • Assist in handling of warranty claims complaints and concerns and make sure the problem is resolved and corrected.
  • Treat dealers and branches fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.
  • Implement improvement projects on an ongoing basis.
  • Effective at dealing with resistance to change.
  • Ensure targets are achieved and costs are kept in line with budget.
  • Upskilling and training of dealer and staff on warranty systems

SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)

  • For more information please contact:
**Kalinka Smit

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