Clearing and Forwarding Supervisor

2 weeks ago


Durban, KwaZulu-Natal, South Africa CareerfinderZA Full time

Key Performance Area:

  • Manage staff, in the coordination of movement of Cargo/products out of the country in accordance with organisational policy, procedure and legislative requirements
  • Optimise the quality of service, business growth, profitability and customer satisfaction
  • Manage and administer bonded warehouses including compliance checks and audits in conjunction with the GLA Customs Compliance team
  • Create a work environment where staff can reach their full potential
  • Receive files with documents and clearance instructions
  • Liaising with Shipping Line and / or operational departments for updates on cargo arrival
  • Ensure correct tariff is utilised for processing of SARS documents
  • Liaising with service providers for updates and requirements
  • Manage bookings for Customs Inspections as/when required
  • Ensure compliance with all company policies and procedures
  • Act in the best interests of the company and the department
Address queries received from customers, SARS and Government institutes

  • Identify potential new clients
  • Cultivate and maintain positive relationship with service providers and contractors
  • Identify potential service providers and contractors

Minimum Requirements:

  • Matric
  • ICDL Certified
  • Extensive Customs Compliance courses and / or related industry qualifications
  • 3 years logístical experience
  • Accumulated ± 5 years active experience in the customs department, including imports, exports and cross border clearances and bonded cargo.
  • A minimum of 2 years in a supervisory role

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