Manager: Small Business Services

1 week ago

Tzaneen, South Africa Nedbank Full time

Requisition Details & Talent Acquisition Contact

  • REQ Twanette Coetser
  • Closing Date 30 August 2023
  • Cluster & Location
  • Total Business Banking and Retail
  • Relationship Channel
  • Tzaneen, Limpopo
  • Career Stream
  • Relationship Management


 Leadership Pipeline
  • Manage Self: Professional


 FAIS Affected

 FAIS Affected
  • Yes
    Manager: Small Business Services

Job Purpose

  • To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Responsibilities:

  • Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
  • Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
  • Improve results by tracking and analysing financial reports against agreed measures.
  • Understand clients business and needs through proactive client relationship management according to portfolio mandate.
  • Build relationships with internal stakeholders through communication and networking as determined by client needs.
  • Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
  • Complete tasks through planning and reviewing against set targets.
  • Manage resources (time, processes and support teams) to optimize value against client expectations.
  • Comply with risk standards,policies and procedures through training and development as required by group complianceframework
  • Research and analyse information by using problem solving techniques to propose solutions for work challenges.
  • Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain buyin for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • Minimum Experience Level 23 years' Business Service experience in the financial sector a must
  • 23 years' experience in Business Acquisition essential
  • 23 years' Relationship management experience would be an advantage

Requirements:

  • Degree in Business or Finance (e.g. BSc Economics, B Comm, Certified Associate of the Institute of Bankers) is preferred
  • NQF Level 5 or Higher in a Financial or Business related field essential
  • Matric / Grade 12 / National Senior Certificate
  • Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

  • Banking knowledge
  • Banking procedures
  • Business Acumen
  • Business principles
  • Business writing
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Microsoft Office
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Decisionmaking process
  • Nedbank culture
  • Cluster Specific Operational Knowledge


 Behavioural Competencies
  • Communication
  • Energy
  • Building Trusting Relationships
  • Managing Work
  • Sales Disposition
  • Sustaining Customer Satisfaction
- **_Please contact the Nedbank Recruiting Team at _

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