Technical Service Manager

2 weeks ago


Pretoria, Gauteng, South Africa Fourier Recruitment Full time

Technical Department:

Manage Technical Department

Ensure high level of support to clients: Counter support, Telephonic support, Site support, Repairs
Testing and R&D
Solution Testing
Internal Systems Support
Manage operational availability of all internal systems

Internal systems:
ICT, CCTV, AC, Alarms, Solar Backup Power Systems

Training Academy:

Manage Training Academy
Maintain SAQA and SASSETA standards (if and when required)
Maintain PSIRA, CSD and Vendor registrations
Training of Installers and End-users
Training of Staff

Product Knowledge and Solutions:

Product Specialist on allsecurity products
Design of Security Solutions
Competent Sales Engineers

B Degree or equivalent in electronic engineering or computer science

Certificate in business management and administration

10 to 15 years work experience as Tech Service Manager

Management experience of Technical Services

Management experience of Training Academy

Management experienceof Internal Technical Systems

Security Product Knowledge

Design of Security Solutions

More than 10 Years

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