External Customer Advisor

2 weeks ago

Durban, KwaZulu-Natal, South Africa Workwear Depot Full time
Our retail stores personify our vision and drive in providing our customers with a brilliant experience.

Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.


Building relationships and serving our growing external customer base brilliantly is a key aspect of the Customer Advisor role; ensuring that customers are connected to our full-service offering including customization, business accounts and unique uniform solutions.


The main responsibilities of the role include:

  • Building and maintaining strong relationships with new and existing customers; serving them brilliantly and growing the business.
  • Must maintain and execute a wellstructured independent call plan; visiting new and existing customers to understand their needs and connect them to the right solutions.
  • Ensuring that every customer's needs are attended to brilliantly, with passion and exceptional attention to detail.
  • Gain a complete understanding of our entire product offering.
  • Assist with ensuring all our products are always well stocked and merchandised to the highest standard.
  • Assist customers by preparing quotations for current and future orders.
  • Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
  • Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
  • Available to work on weekends when required.

The experience we're looking for:

  • Exceptional sales and customer service experience.
  • Established customer confidence through delivery on promises.
  • Highly proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.
  • Excellent fluency in spoken and written English.
  • Has a valid driver's license and own reliable vehicle (not negotiable).

The type of personality that will excel:

  • Outstanding with people, possessing great communication skills.
  • Presentable and articulate with impeccable manners.
  • Excited by the prospect of new business opportunities.
  • The provider of a truly remarkable experience for every new and existing customer.
  • A "goto" person on whom people can rely.
  • Organised with a sense of urgency always keeping to their promises.
  • Passionate about excellence and attention to detail, follows up and follows through.

  • Customer Care Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    beBee Professionals is looking for a Customer Care Advisor to join our team in Durban.The successful candidate will be responsible for providing excellent customer service to our clients. This includes responding to customer inquiries, resolving customer complaints, and providing general information about our products and services.The ideal candidate should...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: Are you the work hard/play hard type? We have an opportunity for goaldriven gogetters to join vibrant Durban office of bubbly beings who bring fun to work every dayWe're looking for a team of fast learners and quick thinkers to jumpstart their career as Customer Service Advisors working on an...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    We are looking for Customer Service Advisors to work night shift. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + night shift allowance and a commission structure.Responsibilities Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: If you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices. As a...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    We are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure.Responsibilities Provide knowledgeable answers to questions about product, pricing and availability Work with internal...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: We're looking for dynamic team players with a passion for people to provide exceptional customer experiences for an international client working in a fixedterm contract role from our Durban offices. You will need to be a fast learner and quick thinker, a people's person with a genuine passion...

  • Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Rite Recruitement Full time

    We are looking for a service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, and conducting inspections. The service advisor will ensure customer service by working with...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices.As a Customer Service Advisor you'll need to be a fast learner...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert:If you're looking for an opportunity to jump start your career, this is your time to shine We're looking for fast learning, quick thinking team players to provide exceptional customer experiences on a dynamic campaign in our Durban office.We want problem-solvers and solution finders who strive...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: If you're looking for an opportunity to jump start your career, this is your time to shine We're looking for fast learning, quick thinking team players to provide exceptional customer experiences on a dynamic campaign in our Durban office.We want problem-solvers and solution finders who...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    Job AdvertIf you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team players with a passion for people to provide a service to an international client from our Durban offices.As a Customer Service Advisor, you'll need to be a fast learner...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Webhelp Full time

    AdvisorLocation Durban, South AfricaLanguage English***Job Advert: Are you selfmotivated, highly organized and passionate about helping people? If you have prior experience in the customer service and sales industry and are eager to further expand your experience on an international level then this could be your perfect opportunityImagine being a part of a...

  • Customer Service Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa KURA SA Full time

    PURPOSE OF JOBThe Call Centre Advisor is responsible for providing a friendly, helpful service to Representatives, Sales Leaders, Customers and Business Development managers who contact Avon via any channel. This could be sorting out a missing item, a balance query or anything in between by putting the Reps, Sales Leaders, Customers and Business Development...

  • Advisor Liaison Consultant

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Rory Mackie & Associates Full time

    The client liaison team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our clients' products, processes, transactions, web services as well as general queries regarding their client's investments. Our client advocates excellent client service and strives to be the number one service provider in industry. They...

  • Financial Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Micah Govender Developments Full time

    We have an exciting opportunity for experienced life and investment Sales advisors in KZNJob description:Serves as an advisor to provide an advice-based approach to financial solutionsActively solicits new and existing investments and insurance solutionsBased on individualized needs analysis, prepares recommendations for customized financial solutions to...

  • Environmental Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Vopak Full time

    DurbanSHEQ 40 hoursDescription ofthis vacancy:Start your career as an Environmental Advisor (LNG) at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance.As an Environmental Advisor (LNG) you...

  • Mfc Salaried Financial Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Old Mutual Life Assurance Company (Sa) Ltd Full time

    Your time is now to be your exceptional best at Old Mutual Job DescriptionThis role provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.What is a financial advisor?The role of a financial advisor is one that demands utmost professionalism, integrity...

  • Associate Financial Advisor

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Old Mutual Group Full time

    Associate Financial Advisor (New Entrant) (EPT) page is loaded Associate Financial Advisor (New Entrant) (EPT) Apply locations Ladysmith time type Full time posted on Posted Yesterday job requisition id JR-55051 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Aspires to be a...

  • 10865 - Service Department Customer Liaison with

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Incdreams Recruitment Full time

    Motor Dealership Service department requires a Customer Liason with Service Advisor ExperienceA Dealership on the North Coast Requires CL with Service Advisor experience. The main role will be CL but when needed will assist with service advising and _must have dealership experience. _Basic Salary is R10000, but will get incentives the same as a Service...

  • Data Protection Advisor for South Africa

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Unilever Full time

    Data Protection Advisor for South Africa/ Marketing Legal CounselData Privacy is a risk that has escalated in recent years, In South Africa, data privacy compliance has obtained much more focus as organisations seek to appoint Data Protection Advisors, which is required by legislation. The Data Protection Advisor will play a critical role in meeting...