Clothing Retail General Manager
2 weeks ago
JOB PURPOSE
Managing the group operations from a strategic level, to operate effectively and efficiently.
Act in a supporting role to Executive Management, in order to deliver on the sales and targets leading to a competitive edge for the brands in the market.
Duties & Responsibilities
- Ensure monthly turnover is achieved and or exceeded throughout the allocated regions.
- Manage and motivate Regional Managers to achieve targets to align to budgets.
- Manage and monitor store performance.
- Ensure policies and procedures are implemented at Regional and Store level and adherence hereof.
- Ensure all promotions and add on ratios are effectively and timeously implemented in stores.
- Give regular feedback to executive management on market and customer trends.
- Identify possible new store locations.
- Effectively manage and control the assets and ensure measures are in place to minimize risk of stock losses.
- Ensure compliance with all HR & IR policies and action discipline within the regions if required.
- To implement, drive and monitor customer service initiatives and take corrective action that results in great customer satisfaction.
- Ensure management of administrative task timously.
- Implement people strategy that ensures ongoing professional development, by building capacity and capability that meets business developments and transformation.
- Implement a retention strategy to sustain staffing needs of the business.
Desired Experience & Qualification
- Grade 12 or equivalent
- Degree will be advantagous
- Computer literacy: MS Office, Outlook, Excel intermediate level.
- 5 years' working in similar role within the clothing retail environment.
- Valid drivers license code B
Skills set:
- Diverse people management
- Retail Management
- Financial Management
- Risk Management
- Human Resource Management
- Change Management
- Business Acumen
- Commercial and Entrepreneurial Awareness
- Communication Skills
- Interpersonal Skills
- Analytical Skills
- Decision-Making Skills
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