Online Sales Executive

2 weeks ago

Johannesburg South, South Africa Wantech Electronics Full time

Ecommerce Coordinator

Responsibilities:

1) Merchandising and Product Listing Management:

  • Upload and maintain product listings on our online sales platforms.
  • Ensure accurate and compelling product descriptions, images, and pricing.
  • Monitor and optimize product performance based on sales data and customer feedback.
  • Take proactive measures to improve product visibility and sales conversion

2) Order Processing and Customer Support:

  • Pack and dispatch orders received from Marketplaces.
  • Coordinate with couriers to schedule collections and ensure timely delivery.
  • Identify and escalate nonroutine customer inquiries to the appropriate team members.
  • Maintain a high level of professionalism and customer service in all interactions.

3) Stock Management and Inventory Control:

  • Maintain a well-organized stock storage system to facilitate efficient order fulfillment.
  • Unpack, inspect, and upload new stock to online platforms.
  • Monitor inventory levels and ensure accurate stock counts.
  • Handle all returns and initiate necessary actions for replacements or refunds.
  • Keep detailed records of returned items and those lost in transit.

4) Marketing Support:

  • Conduct market and brand research to identify new opportunities and trends.
  • Assist with social media management, including content creation and scheduling.
  • Collaborate with the marketing team to develop and implement marketing campaigns.
  • Utilize graphic design skills to create visually appealing marketing materials.
  • Support basic photo editing tasks using Adobe, Figma, or Canva.
  • Prior experience with WordPress and Takealot Seller Portal is essential.
  • Proficient knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and TikTok.
  • Ability to work independently and demonstrate proactive problemsolving skills.
  • Strong attention to detail and excellent organizational skills.
  • Experience in marketplace administration, including content and product management.
  • Basic understanding of ecommerce photo editing using Adobe, Figma, or Canva.
  • Strong verbal and written communication skills.
  • Graphic design skills and familiarity with design tools.
  • Familiarity with social media platforms and tools for marketing purposes.

Education and Experience:

  • No degree is required.
  • Prior experience with any platform such as WordPress, Shopify, Odoo or Takealot Seller Portal is preferred
  • Proficient knowledge of social media platforms such as Facebook, Instagram, LinkedIn, and TikTok.
  • Ability to work independently and demonstrate proactive problemsolving skills.
  • Strong attention to detail and excellent organizational skills.
  • Experience in marketplace administration, including content and product management.
  • Basic understanding of ecommerce photo editing using Adobe, Figma, or Canva.
  • Strong verbal and written communication skills.
  • Graphic design skills and familiarity with design tools.
  • Familiarity with social media platforms and tools for marketing purposes.
Join our dynamic team at Trendex and play a vital role in our online sales and marketing efforts.

We offer a collaborative work environment, opportunities for growth, and the chance to contribute to the success of our company.


Salary:
R1.00 - R2.00 per month

Ability to commute/relocate:

  • Johannesburg South, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do you have strong computer knowledge?

Education:

  • Diploma (required)

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