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Mailroom Assistant
2 weeks ago
Position title :
MAILROOM ASSISTANT
Position reports to :
MAILROOM SUPERVISOR
Business Unit :
FACILITIES MANAGEMENT
Main purpose / objective of the position:
- Processing and Sorting of all Incoming and Outgoing mail related items.
- Processing of in & Outgoing Registered Mail.
- Processing of Address unknown letters (RTS).
- Processing of Couriers related items.
- Assisting with mailroom projects.
- Assisting with folding and inserting of mail related items.
Main purpose / objective of the position:
- Processing and Sorting of all Incoming and Outgoing mail related items.
- Processing of in & Outgoing Registered Mail.
- Processing of Address unknown letters (RTS).
- Processing of Couriers related items.
- Assisting with mailroom projects.
- Assisting with folding and inserting of mail related items.
Experience / Education:
- Grade 12
Skills required:
- Computer Literacy MSOffice
- Good communication
- Initiative and problem solving
- Ability to communicate effectively
- Multitask
- Attention to detail
- Accuracy for processing
- Achieving deadlines
- Interpersonal skills
- Administration
- Customer Orientated
- Excellent listening skills
Knowledge required:
- Mail Sorting Processes & Activities
- Cost Centre Structure of Sanlam Head Office
- Cost Centre Structure of Sanlam Regional Offices
- Safety Standards
- Registered mail processed
- Franking of mail items
Competencies required:
- Result orientation
- Drive, will power and consistency
- Attention to detail
- Ability to work under pressure
- Must be reliable
- Judgement Ability
- Client Service Orientation
- Quality Assurance
- Business Awareness
Major drivers of work volume:
Client requests, Floor Distribution & Collections, Courier Services, Internal Projects
Interface / relationships with:
Internal:
Management, Facilities Helpdesk, Various on-site departments / functions Staff
External:
Client, Service providers
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