Branch Manager

2 weeks ago

Cape Town, Western Cape, South Africa Manitou Centres SA (Pty) Ltd Full time

BRANCH MANAGER CPT

Manitou Centres SA (Pty) Ltd

GENERAL ACCOUNTABILITY:


With a direct report to the GM, this position has the responsibility to manage and develop and grow the Manitou Centre in Cape Town through strategic planning, change management, risk management and to be a Team leader.


DUTIES AND RESPONSIBILITIES:

To Assume overall responsibility and accountability for the Manitou Centre including but not limited to:

  • Achievement of Centre budgets and targets
  • Centre profitability across all business areas
  • Centre Administration
  • Asset management
  • Stock Management
  • Customer relationship management
  • Entrepreneurial attribute
To assume responsibility and accountability for the full Branch Administration function including:

  • Centre financial administration.
  • Centre workshop administration
  • Centre equipment Sales administration
  • Centre rental administration
  • Centre parts Administration
  • Adherence to ISO and OHAS standards
  • To assume responsibility for the Branch budgeting process.
  • To assume responsibility for the day-to-day management and administration of the Centre including the implementation of the required processes and internal controls.
  • Liaising with customers, suppliers, and Manitou subsidiary on Centre related queries.
  • To ensure that all the mandatory reports are reviewed monthly as required

This includes:

  • WIP
  • Debtors
  • P&L report
  • Sales reports
  • CRM
  • Other
To assume responsibility and accountability for staff management and development, including but not limited to:

  • Recruitment and placement of staff in conjunction with HR
  • Managing staff morale and productivity
  • Performance management
  • Staff development
To communicate with GM on any issues requiring escalation or intervention.

Key Performance Areas

  • Overall achievement of Centre budget and profitability
  • Management of Center overheads
  • New equipment profits and GP%
  • Parts profit and GP%
  • Workshop profitability
  • Debtors days
  • Expense management
  • Customer satisfaction

Team management

  • Direct 4

EDUCATION:

  • 3 Yr. Tertiary Qualification in sales/ marketing/ finance or business management
  • Matric

EXPERIENCE:

  • 3 Yr. Previous experience in a senior / general management position essential, including a proven track record.
  • Previous experience in capital equipment supply industry would be advantageous.
  • Finance reporting

COMPETENCIES AND SKILLS:

  • Fluent English essential
  • Good command of a second language an advantage
  • Microsoft experience word, excel, PowerPoint.
  • Good written and oral communication skills
  • Excellent interpersonal skills, customer focus
  • Conflict management
  • Ability to make decisions
  • Attention to detail.
  • Analytical and logical thinker
  • Dynamic and independent

INTERNAL/EXTERNAL CONNECTIONS:

  • Internal interactions: Sales, After sales, Finance, Marketing, Subsidiary support services
  • External interactions: Customers, suppliers.

LOCATION & EXPECTED TRAVEL:

  • This position is based in Cape Town, South Africa.

Job Types:
Full-time, Permanent

Pay:
R480, R580,000.00 per year

Application Question(s):

  • Please elaborate on your Senior/General management experience
  • Why do you want to leave your current employer?
  • What is your notice period?
  • Why do you think you will be successful in this position?
  • What is your current salary(basic and cost to company)?
  • Do you receive any benefits?
  • What is your salary expectation?
  • What do you know about Manitou?

Education:

  • Diploma (preferred)

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