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Telesales - Residential Cleaning Services

4 months ago

Bloemfontein, Orange Free State, South Africa DevFinders Full time

A reputable residential cleaning company based in the UK, providing high-quality cleaning services to homeowners across the country is seeking an experienced Telesales candidate. The team is dedicated to delivering exceptional customer service and maintaining a clean and healthy living environment for their clients. They are committed to creating a positive and supportive work environment for their team.

Important Information:

  • UK hour shift/s work includes:
    Monday - Friday | |
    Saturday - Wednesday | |
    Wednesday - Sunday | |
  • Depending on your preferred shift, 1 weekend shift per month – this will be compensated with pay and time off in lieu of weekend work
  • Shift coverage over the festive period will be required, with compensation.

What's in it for you:

  • Salary: R6000 - R8000 per month depending on experience + commission
  • 40 days paid holiday annually
  • Fully remote working (own laptop essential)
  • Training and development
  • A successful, growing company

Duties include but are not limited to:

  • Purchasing leads from the preferred leads platform
  • Initiating sales with potential customers over the phone.
  • Communicating with clients via telephone and email.
  • Closing deals with clients.
  • Meeting individual sales targets.
  • Utilising CRM and booking system.
  • Utilising MS Word, Excel, Outlook.
  • Educating customers in all service offerings.
  • After sales service.

Working Conditions:

This is a remote position, and you will work from the comfort of your own home. You will need a computer and a reliable internet connection. This is a full-time position and will be required to work the hours specified in this ad. You will communicate regularly with your team and clients through emails and online platforms.



Skills :

  • Proven experience in telephonic sales.
  • Sales experience in the cleaning industry is advantageous.
  • Excellent interpersonal and problem-solving skills.
  • Excellent command of English, written and verbal.
  • Even-tempered and the ability to handle rejection and stress in soliciting customers.
  • Good track record of successfully meeting sales quota.
  • Tech savvy and comfortable working on all Microsoft packages including MS Word, Excel & Outlook.
  • Good negotiation skills with the ability to resolve issues and address complaints
  • Ability to work individually and in a team environment.