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Senior Contributions Clerk

3 months ago

Johannesburg, Gauteng, South Africa Afrizan People Intelligence Full time
Our client in the benefit fund industry is looking for a senior contributions clerk to join their dynamic team.

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Condensed list of duties:_

Trouble-shoot / perform high level query resolution to:

  • Negotiate with companies with regard to outstanding documentation in respect of payments received
  • Edit bank statement entries that do not have reference numbers
  • Correct errors or problems resulting from return and payment submissions from firms (via EDI AND MANUAL)
  • Correct problems / errors with returns that do not match payment submissions from firms
  • Collaborate / liaise with business development consultants / fund staff / firms to resolve contribution return / payment queries and assist companies / new staff members with queries regarding electronic based submissions
  • Reconciliation of nine funds per firm
  • Handling of all query related administration
  • Supply supervisor with weekly feedback of firms attended to
-
Basic work experience required:_

  • 1 year contributions (company processing experience)
  • Good attendance and reliability
-
Minimum requirements:_

  • Matric with an aptitude for figures
-
Knowledge and skills:_

  • Knowledge of 'Natural / Phoenix' or company specific systems
  • PC and Keyboard Literacy
  • Good reconciliation, negotiation, administration and query resolution skills
  • Strong verbal and written communication skills
  • Good attention to detail, planning, organising and follow up skills
  • Good interpersonal skills willing to assist and go the extra mile
  • Excellent telephone and customer service skills
  • Adaptable, strong sense of teamwork across the organisation
  • Deadline driven / results orientated

Job Type:
Permanent

Pay:
From R16,000.00 per month

Application Question(s):

  • How many years of contributions experience do you have?

Education:

  • High School (matric) (required)