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Health Division: Administrator

3 months ago

Illovo Beach, KwaZulu-Natal, South Africa Springpoint Finance (Pty) Ltd Full time



HEALTH DIVISION:
ADMINISTRATOR / SALES
Opportunity to join a leading financial services provider as an office-based Health Administrator / Sales.

  • Officebased fulltime position in Illovo, Johannesburg.
  • Full system and process training will be provided.

Responsibilities:

  • Phone prospects and quote on various medical aid options (existing clients and leads)
  • Following up on information sent and answering all questions the client has in order to select the correct plan
  • Ensuring all underwriting requirements are received from the client and submitted to the provider
  • Ensuring membership is activated according to SLA
  • Ensuring the client receives confirmation of acceptance
  • Processing all addition of dependent and registration of new baby requests
  • Completing Health FNA's
  • Processing change of broker requests
  • Servicing for all medical aid clients on our book
  • Assisting with claims queries
  • Processing changes (i.e. banking details, contact details ext)
  • Requesting of duplicate membership cards
  • Tax certificate requests
  • Authorisation queries
  • Resolving debit order queries
  • Requesting of international travel letters
  • Processing all income verification queries every quarter
  • Phoning for appointments
  • Following up on quotes sent to clients
  • Handling incoming queries from clients
  • Health yearend review with all medical aid clients on our book
  • Prospecting new clients, including seeing client's and companies to present medical aid options

Requirements:

  • Grade 12NQF 5 or higher qualification (or completing soon depending on DOFA date)
  • RE 5 Certificate (or completing soon depending on DOFA date)
  • Three years of relevant work experience within the medical aid and/or financial services industry
  • Good understanding of Medical Aid, GAP cover, claims procedures and relevant legislation
  • Proficient in both spoken and written English and Afrikaans
  • Computer literacy (MS Office)
  • Member of the Council of Medical Schemes (CMS) (Advantage)

Desired Competencies:

  • Customer service
  • Attention to detail
  • Team player
  • Resilience
  • Solutionsdriven
  • Interpersonal skills (Interaction with different business divisions and levels of management)

Remuneration:

R180,000.00 annual salary.

Applications:

Submit a comprehensive CV, including a cover letter about why you feel you are suitable for this position.

Salary:
R180,000.00 per year

Experience:

- medical aid and/or financial services industry: 3 years (preferred)

Language:

- and write proficiently in English and Afrikaans (preferred)

License/Certification:

  • NQF 5 or higher qualification (preferred)
  • RE 5 Certificate (preferred)