Global Technology Learning Specialist

2 weeks ago

Johannesburg, Gauteng, South Africa Dentons Full time

The
Global Technology Learning Specialist holds a central position within our global business technology team, spearheading efforts to enhance the technical proficiency and operational efficiency of our workforce.

Reporting directly to the Global Senior Manager, Service Delivery and Operations, and closely collaborating with the GBT teams and VMAs.

This role is pivotal in ensuring adoption and utilization of IT services and resources offered by the GBT teams.

As Dentons remains at the forefront of cloud technology adoption for global business transformation, the Global Technology Learning Specialist will actively contribute to this endeavor, leveraging expertise to design and deliver comprehensive training programs.

The Specialist will lead the development and dissemination of training materials tailored to Dentons platforms.

Requirements:

Key Accountabilities:

  • Lead the development and dissemination of training materials for services offered by the Global Business Technology team.
  • Conduct Train the Trainer sessions to empower individuals within Dentons VMAs.
  • Provide practical, handson training directly to Dentons VMAs technology teams, focusing on managing technology platforms.
  • Implement a comprehensive training program for new joiners within Dentons Global Services to orient them to GBT's systems and processes.
  • Promote and enable effective knowledge sharing and empowerment of other global and local technology teams.
  • Contribute to the management and optimization of GBT budgets to ensure effective cost management by ensuring GBT and VMAs are trained on resources and services available to them.
  • Coordinate and actively promote training opportunities within GBT, identifying training needs and sourcing or developing appropriate programs.

Plan:

  • Collaborate with stakeholders to assess training needs and develop a comprehensive training program aligned with organizational objectives.
  • Design training materials, including presentations, manuals, and handson exercises, tailored to the specific needs of different groups.
  • Serve on project teams for deployment of new technology and upgrades, which includes, but is not limited to evaluating, testing, and marketing.
  • Remain current with the latest technologies and solutions.

Build:

  • Develop comprehensive training plans and produce course materials.
  • Develop individual training plans for GBT members to assist them in achieving their development goals.
  • Develop minimum training & certification thresholds for GBT and individuals' teams within GBT such as ITIL training.
  • Build a robust Self-Service knowledge base to deflect tickets to the GBT teams.
  • Develop and promote Newsletters promoting services and training available to VMAs and GBT.

Run:

  • Lead monthly Training COI calls with VMAs to discuss training requirements and help assign training approach across VMAs.
  • Ensure the knowledge base articles are periodically reviewed and updated.
  • Perform new hire IT Training for individuals joining Dentons Global Services.
  • Prepare activity and progress reports regarding training and project activities.
  • Assist in Change Management planning for projects and new rollouts.
Skills and Competencies


Global Technology Learning Specialist member must demonstrate a robust technical understanding, gained through hands-on experience with enterprise platforms and infrastructure technologies.

Proficiency in cloud technologies and Microsoft Office suite is particularly important, along with solid grounding in traditional technologies. Effective communication skills, both verbal and written, are essential in conveying ideas and strategies to learners.

Technical Skills:

  • Minimum of five years of corporate training experience to include classroom, elearning, and creation of comprehensive process and training documentation.
  • Must possess strong organizational skills, excellent communication and writing skills.
  • Proven presentation/platform skills.
  • Strong technical coaching and counseling skills with ability to influence others to act and achieve objectives.

Personal Skills / Attributes:

  • Business international level of English with strong written and oral communication skills.
  • Bilingual Proficiency: Proficiency in one or more additional languages preferred, given our firm's diverse and multilingual workforce.
  • Highly collaborative and able to work in a global environment, accommodating the different time zones. Only team players will be considered.
  • Client Service Attitude: Exceptional client service mindset, emphasizing professionalism, responsibility, and commitment to delivering highquality training experiences.
  • Can demonstrate initiative and the ability to be proactive, anticipating needs.
  • Has commercial awareness and understands the business value required from IT investments.
  • Methodical approach to work with a strong focus on accuracy, attention to details, consistency, and quality.
  • Unders

  • Technology Specialists Machine Learning

    2 weeks ago

    Johannesburg, Gauteng, South Africa Microsoft Full time

    This role sits in our Global Black Belt (GBB) organization, which is a team of highly specialized and technical professionals within our Microsoft Customer & Partner Solutions organization (MCAPS) who work with customers to enable some of the most complex and innovative solutions, providing differentiated technical leadership and guidance along the way. The...

  • IT Learning Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Hogan Lovells Full time

    Keen to become part of a truly global, collaborative team of professionals? Your journey begins here.ROLE DESCRIPTIONThe role of the IT Learning Specialist at Hogan Lovells is innovative and varied. The trainers' days are involved in delivering face to face and remote training, designing and preparing courses and documentation, and creating online learning....

  • Learning Community Experience Specialist:

    2 weeks ago

    Johannesburg, Gauteng, South Africa THE ROOM Full time

    Are you interested in working with communities delivering exceptional experiences? Would you describe yourself as a highly structured individual with fast learning abilities? Are you highly collaborative with a knack for thriving in cross-functional duties? Does the prospect of supporting the development of a large-scale, highly innovative enterprise excite...

  • Technology Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa CSG Talent Full time

    TECHNOLOGY SPECIALIST - South AfricaAre you an auto electrician or electrician with underground mining experience?Do you have EDS and EDI experience?Have you gained experience with the deployment and support of collision avoidance systems?We are working with a global client who are technology innovators dedicated to making the underground mining industry...

  • Technology Business Consultant Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor of Computer ScienceTravel Percentage:1- 25% The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world...

  • Regional Global Mobility Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time

    **Company Description Join us as a Regional Global Mobility Specialist.**People are at the heart of our business and HR in Anglo American seeks to provide the Group with a capable and engaged workforce within a culture that fosters safety, inclusion, innovation and performance. In this we will create a sustainable competitive advantage for our...

  • Learning Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa edX Bootcamps Instructional Engagement (Internal posts ONLY) Full time

    edX, part of 2U Inc., works with respected universities and organizations to deliver innovative, skills-based training to a community of over 45 million learners around the world to support them at every stage of their lives and careers. edX delivers boot camps through an immersive learning experience with expert services and valuable resources. As of 2021,...

  • Technology Sales Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa IBM Full time

    IntroductionA Technology Sales Specialist role (what we internally call a, 'Brand Sales Specialist') within IBM Security means providing industry-leading solutions to help our clients face into the challenges of cloud security, advanced threats, compliance and privacy, and mobile and remote security. It also ensures you're continuously developing -...

  • Machine Learning Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa e-Merge IT Recruitment Full time

    Are you a passionate Machine Learning Engineer with a strong background in healthcare? Do you thrive on leveraging cutting-edge technology to make a meaningful impact on the medical industry? Look no further Join us at a prominent medical scheme company as we revolutionize healthcare through the power of machine learning and data-driven insights.Key...

  • Global Digital Fundraising Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa ActionAid International Full time

    **Job DescriptionPosition:Global Digital Fundraising SpecialistLocation:GS Hubs and ActionAid CountriesContract duration:Fixed Term Contract ( about 9 months - contract to end by 31 December, 2023)**Entry Salary:Local terms and conditions in locations specified above applyClosing date:26 February 2023 at 23:59 GMTThe Role:Are you looking for an exciting...

  • Global Digital Fundraising Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Actionaid International Full time

    Position:Global Digital Fundraising SpecialistLocation: GS Hubs and ActionAid CountriesContract duration: Fixed Term Contract ( about 9 months - contract to end by 31 December, 2023)**Entry Salary:Local terms and conditions in locations specified above applyClosing date:26 February 2023 at 23:59 GMTThe Role:Are you looking for an exciting opportunity to...

  • Control Technology Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time

    Company Description Join us as a Control Technology Specialist where you will be responsible for the control solution on primarily the mining operations from design to implementation and ongoing support.We take safety seriously. So will you.Safe. Smart. Sustainable. Probably not the first words you typically associate with mining. But Anglo American is not...

  • Global Digital Marketing Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Kerridge Commercial Systems Full time

    "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." The appointed Global Digital Marketing Specialist will form part of a Global Brand and...

  • Specialist, Learning Insights

    2 weeks ago

    Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Specialist, Learning Insights & Governance, People & Culture Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Baker Street 30 To partner with relevant stakeholders to understand business needs and deliver data-driven insights, pertinent to the Learning & Development CoE, for decision making. To understand strategy and shifts in...

  • Technology Implementer

    2 weeks ago

    Johannesburg, Gauteng, South Africa acQuire Technology Solutions Full time

    Technology Implementer - JHB, South AfricaTechnology Implementer:For international mining software company:Does this sound like the big picture of your career?:You are a smart and experienced IT professional, looking for versatile work at a globally growing software company You have a working understanding or are interested in geology You are motivated by...

  • Industry Technology Specialist- Household Care

    2 weeks ago

    Johannesburg, Gauteng, South Africa Novozymes Full time

    Pioneer a brighter futureAt Novozymes, we work in close partnership with our customers and the global community to make a sustainable impact. We use science to advance industries, and as part of Household Care & Technical Industries, you will take part in providing game-changing biological solutions that improve industrial processes and everyday products...

  • Information Technology Internship

    2 weeks ago

    Johannesburg, Gauteng, South Africa Impactful Specialist Solutions Full time

    Requirements: Studying towards a Information Technology qualification at a University In need of a WIL placement to obtain the qualification (Letter from the university is needed) Must be based in Johannesburg. Drivers License (an advantage) Excellent communication skills written and verbal. Attention to detail. Willingness to learn. Physically fit to work...

  • Global Digital Marketing Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    "At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_The appointed Global Digital Marketing Specialist will form part of a Global Brand and...

  • Emea Benefit Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa S&P Global Full time

    About the Role:Grade Level (for internal use): 09About the Role: EMEA Benefits AnalystThe Team:The Global Benefits Team is a team of specialists that focuses on the Wellbeing and Benefits for our colleagues across the globe supporting 40+ countries.The Impact: We invest in our success as a company by investing in our people. At S&P Global, we are committed...

  • Technology Sales Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa IBM Full time

    IntroductionExcellent onboarding training will set you up for positive impact and success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always connected to a wider team, you'll be surrounded by other leaders and colleagues. People who are always willing to...