Supply Chain Upstream Ariba Support

2 weeks ago


Johannesburg, Gauteng, South Africa SM Squared Talent (Pty) Ltd Full time

TYPICAL TASKS

  • Supplier on Onboarding and enablement
  • Supplier training and query management
  • User access support processing
  • Supplier integration support
  • Supplier account maintenance
  • Manage supplier account downgrades or upgrades postenablement
  • Manage supplier activations and deactivations
  • Support and engage with Suppliers across all business Units, host communities, local and strategic suppliers.
  • 1st line diagnostic support
  • Monthly reports for supplier onboarding
  • Training on the system for superusers in business and from suppliers
  • Define a Standard Account supplier enablement methodology
  • Define the supplier enablement strategy for the upstream portion
  • Execute the endtoend process for Standard Account supplier enablement
  • Execute technical supplier configuration in SAP and Ariba
  • Application Error Management (non
- technical)

  • Perform weekly/monthly reporting
  • Drive continuous improvement and innovation on Ariba
  • Ariba Network buyer account standards and maintenance
  • Carry out root/cause analysis on more complex problems as part of Tier3 support, and design, develop, and implement solutions for the upstream Ariba support
  • Testing and Supporting all SAP and Ariba system integration processes
  • Project activities, including Road shows to all TR sites, systems setup activities, managing relationships across business and suppliers.
  • Managed the Ariba support portal, and attend to all Ariba related queries
  • Internal and external error resolutions
  • Active participation in the migration of data between legacy and new systems (separation programme)

People & Teams

  • Manage relationships with key internal and external stakeholders, understand and deliver on their operational needs, and identify and resolve issues timeously
  • Demonstrate behaviour in line with **** Resources values, standards, and control maintenance a professional workplace across all sites

    • Participate as an effective team member and work collaboratively with leaders, peers, and others to achieve business goals
    • Contribute to the broader business by working with other teams in such a way that it optimises the overall business results.

    Commercial

    • Plan, manage and control the budget for the relevant areas of responsibilities.
    • Identify any opportunities for improved cost and commercial management and propose with applicable action plans.
    • Identifies and communicates agreed projects that improve cost / commercial effectiveness and performance, particularly where the benefit is delivered across multiple clients

    Safety, Health & Environment

    • Demonstrate behaviours in line with health, safety and environmental standards
    • Participate in relevant safety audits, inspections and observations, and address issues as part of demonstrating safety leadership.

    Qualifications

    (SME)

    • Relevant Bachelors degree
    • National Diploma or Advanced Certificate in Financial Management, Supply Chain or related discipline (NQF Level 6)

    Experience

    (SME)

    • At least 5 years extensive end to end Ariba experience, preferably in the implementation of the upstream modules
    • Minimum of 2 years experience in an Accounts payable position
    • SAP experience is essential


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