Front of House/restaurant Manager
2 weeks ago
We are seeking a highly motivated and experienced Front of House/Restaurant Manager to join our client's team at a bustling restaurant in Mouille Point, Cape Town.
This is an excellent opportunity for an ambitious individual who is looking to make a lasting career in the restaurant industry.
As the Front of House/Restaurant Manager, you will report directly to the General Manager and will be responsible for overseeing the day-to-day operations of the establishment.
Responsibilities:
- Provide strong leadership and management to a team of 50 staff members, ensuring efficient and smooth operations.
- Maintain a high standard of customer service, ensuring that all guests receive a warm welcome and excellent dining experience.
- Manage all front of house operations, including reservations, seating arrangements, and customer inquiries.
- Monitor and control inventory levels, ensuring that all supplies are adequately stocked.
- Implement and enforce restaurant policies and procedures, ensuring compliance with health and safety regulations.
- Train and develop staff members, fostering a positive and productive work environment.
- Collaborate with the kitchen team to ensure seamless coordination between the front and back of house.
- Handle customer feedback and resolve any complaints or issues in a professional and timely manner.
Requirements:
- South African citizenship is required (no foreign nationals)
- Proven experience in a similar role within the restaurant industry
- Excellent leadership and interpersonal skills
- Strong organizational and problemsolving abilities
- Exceptional customer service skills
- Knowledge of food and beverage operations
- Ability to work under pressure and in a fastpaced environment
- Availability to work flexible hours, including evenings and weekends.
- Salary: R R25000 (dependent on experience)
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