Fraud & Compliance Officer

2 weeks ago

Johannesburg, Gauteng, South Africa Core Group Full time

ABOUT THE JOB:


Join iStore as a Fraud and Compliance Officer and be at the forefront of safeguarding our organization against fraudulent activities.

As a key member of our team, you will be instrumental in developing, implementing, and maintaining robust anti-fraud and compliance programs.

Your primary focus will be to prevent and detect fraudulent activities while ensuring meticulous adherence to all applicable laws, regulations, and internal policies.


ABOUT YOU:

  • A bachelor's degree
  • CFE or studying towards
  • At Least 5 years experience in a similar role
  • Own transport & valid drivers licence

RESPONSIBILITIES:

-
Telco Compliance Oversight:

  • Act as a liaison between various internal and external stakeholders, including legal, law enforcement, investigators, Telcos, and victims.
- **Fraud Detection and Investigation**:
  • Review accounts and transactions for potential fraudulent activity, taking swift and decisive action when necessary.
  • Conduct comprehensive compliance testing and assessments to align internal policies and procedures with Telco requirements.
  • Investigate suspected or reported cases of fraud or noncompliance, collecting evidence, conducting interviews, and preparing detailed reports for management and, if necessary, law enforcement.

- **Proactive Fraud Management**:
  • Proactively identify and monitor fraud patterns using advanced data analysis tools and techniques.
  • Utilize your expertise in Microsoft Excel to identify irregularities or anomalies that may indicate fraudulent activities or compliance violations.
- **Workflow Management and Product Improvement**:
  • Efficiently manage time
  • sensitive workflows across competing priorities, demonstrating a high degree of independence.
  • Provide investigative support for various teams and identify areas of improvement in iStore's products to enhance customer security and safety.

COMPETENCIES:

  • Proficiency in identifying indicators of fraud through data mining and analytics.
  • Solid understanding of criminal justice processes.
  • Comfortable working with a diverse range of stakeholders, including customers, law enforcement, and staff.
  • Willingness to work during extended field assignments in both urban and rural areas.
  • Strong communication skills to effectively manage business expectations of key stakeholders and communicate findings.
  • Capacity for selfempowerment and meticulous attention to detail.
  • Proficiency in Microsoft Excel, capable of performing complex functions.
  • Fluency in English is required, and proficiency in one or more additional local languages is advantageous.

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