OEM - Automotive Technical Trainer
3 weeks ago
OEM Training:
- Achieve the Authorized Trainer status according to the timelines, policies, and guidelines of the OEM.
- Drive the OEM training internally and to the Dealer Network.
- Monitor the progress of delegates (internal and external) assigned to the training, ensuring successful completion of online modules, written tests, practical training, and exams.
- Maintain an up-to-date training database for all OEM training.
- Provide weekly progress reports to the Head of Technical Support & Training / Aftersales Service Manager.
- Take full responsibility for the training stages and events, from inception to completion.
- Ensure all official documentation is submitted promptly to the Head of Technical Support & Training after training completion.
- Maintain a high level of technical proficiency and professionalism in all skill areas of the training.
- Manage and ensure the operational integrity of training vehicles for all training activities.
- Oversee and maintain the training management system (TMS) database, offering support internally and to the Dealer Network.
- Support the Manufacturer training platforms internally and to the Dealer Network.
- Provide brand support to the Dealer Network and manage the related database.
- Utilize all available resources to maintain the highest level of technical expertise.
- Assist in organizing and maintaining special tools, classrooms, course hardware, diagnostic equipment, and software updates.
- Ensure high standards of housekeeping are maintained.
- Support secondary functions (e.g., NMI, etc) when required.
- Professionally deliver technical training courses (diagnostic, product, and system-related) to technicians in the Dealer Network, as scheduled.
- Assist in the development of training courses as needed.
- Administer written and practical exams when necessary.
- Continuously develop technical knowledge in relevant fields for all brands.
- Manage the training schedule as needed.
- Provide assistance to the OEM Aftersales Service and Technical Support teams when required.
- Support the Dealer Network when necessary.
- Foster strong relationships with all technical staff.
- Maintain the integrity of the OEM brand and uphold company standards.
- Qualified Technician with expertise in both Petrol and Diesel systems Red Seal Certificate
- At least 3 years of post-trade experience.
- A training background is a plus, but not mandatory.
- Strong verbal and written communication skills.
- Comfortable working within a diverse, multi-racial environment.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Ability to thrive under pressure and meet deadlines.
- Self-starter, capable of working independently with minimal supervision.
- Exceptional organizational and coordination skills.
- Excellent technical and analytical abilities.
- Collaborative team player with a practical, hands-on approach.
- High integrity and adherence to strong ethical standards.
- Resilient and adaptable when faced with challenges.
- Proactive and able to take initiative in a dynamic environment.
- Ability to work autonomously, demonstrating self-reliance.
- Open-minded and respectful of diverse cultures and backgrounds
- Positive attitude and strong problem-solving capabilities.
- Valid South African drivers license.
- A valid South African passport is required.
- Willingness to work overtime when necessary.
- Flexibility to take on ad-hoc tasks as needed
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