SASSA - Team coach

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in Randburg Fixed term contract until November 2026The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the...

Contact Centre Team Coach Based in RandburgThe position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach  is also expected to work within all teams of the Contact Centre to ensure that the APS...

**Contact Centre Team Coach** **Based in Randburg** **Â Fixed term contract** The position of the Team Leader is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team leader is also expected to work within all teams of the...

**PayJoy Team Coach** **Â 4 Month Contract based in Randburg** **Shift environment Monday to SundayÂ** **09:00 am - 18:00 pm / 09:00am - 19:00 pmÂ** **OVERALL PURPOSE OF JOB**: The position of the Customer Service Team leader is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to...

Leadership OpportunityWe are seeking an experienced leader to join our team as a Service Delivery Manager.Develop and execute plans to improve service delivery and enhance customer experiences.Build and maintain strong relationships with stakeholders to drive business growth.Mentor and coach team members to help them achieve their full potential.Stay focused...

About the RoleFidelity Services Group is looking for a talented Performance Coach to join our team. In this role, you will be responsible for coaching and mentoring teams to elevate service quality and efficiency, identifying areas for improvement and implementing strategies to address them.ResponsibilitiesTraining Program Development: Develop and deliver...

Key Responsibilities:As a Performance Improvement Coach, you will be responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating performance, identifying areas of improvement, and ensuring consistency in delivering high-quality customer experience. Key responsibilities include:Developing and implementing...

Pridwin Preparatory School, a leading boys' prep school, seeks an experienced and passionate Rugby Coach to join our dynamic sports department.Key Responsibilities:Lead engaging rugby training sessionsDevelop players' skills and teamworkPrepare teams for competitive fixtures and tournamentsThe ability to coach multiple sports will be advantageous.

Pridwin Preparatory School requires a Rugby Coach to lead our sports department. Key qualifications include playing rugby at a competitive level, holding IRB Level 1 Coaching Certification, and being BokSmart Certified.The coach will be responsible for planning and conducting rugby training sessions, developing player skills, and preparing teams for...

**Position Summary**: **Industry**:Call Centre Industry **Job category**:Others: IT and Telecommunication **Location**:Randburg **Contract**:Permanent **Remuneration**:Market Related **EE position**:No **Introduction**: TRACKER requires the services of a Quality Assurance Coach/Assessor to ensure that Customer Experience Centre standards are maintained...

Role SummaryWe are looking for a seasoned Quality Assurance Coach with a passion for driving excellence in customer experience. As a key member of our team, you will be responsible for ensuring that agents adhere to quality standards and procedures, monitoring and evaluating performance, identifying areas of improvement, and delivering high-quality customer...

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a...

**JOB PURPOSE** To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance. **QUALIFICATIONS & EXPERIENCE REQUIRED** - Minimum Matric qualification is mandatory. - Tertiary qualification or...

The Team Leader - Outbound Debt Collection role at Afrikan People Intelligence requires a strong leader who can drive results and develop a high-performing team. The ideal candidate will have a proven track record of meeting targets and deadlines, as well as excellent leadership and coaching skills.Responsibilities:Develop and implement strategies to drive...

**Job Overview:**Afrizan People Intelligence (PTY) LTD is seeking an experienced Team Leader to lead and develop a team of Outbound Debt Collection Agents.Key Responsibilities:Drive daily and monthly production and achievement of set targets and SLAs.Provide accurate daily reporting on individual and team performance.Develop and coach team members in...

**About the Role:**This Senior Outbound Call Center Team Lead position requires a results-driven leader who can develop and motivate a team of Outbound Debt Collection Agents.Key Responsibilities:Develop and implement strategies to drive team performance and achieve set targets.Maintain accurate records and reports on team performance and achievements.Coach...

Detail: Our client is looking for a passionate and experienced Team Leader who has worked in a Telesales environment to lead a team of inbound and outbound Contact Centre Agents. **Qualifications, Experience and Skills***: - Grade 12 and further studies in Management and Contact Centre - Minimum of 4 years Contact Centre Team Leader experience in Customer...

We are looking for a skilled Team Leader to join our Outbound Debt Collection team at Afrikan People Intelligence. The ideal candidate will have a strong background in debt collection, excellent leadership skills, and the ability to drive a high-performing team.Key Tasks:Develop and implement strategies to drive daily and monthly production and achievement...