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Process Automation Analyst
2 months ago
Immediate Superior: Robotics & Automation Lead
Location: Stellenbosch
Function: Digital & Technology
Sub Function: Digital & Technology - Operations
Type of Contract: Permanent
Reference Number: 119350
Closing Date: 10/09/2024 The Robotic Process Automation Analyst/Developer functions on an automation team and will leverage one’s analytical and technical skills to help identify, analyse, develop, and maintain automation solutions. You are a strong team player who will share a common objective with the Robotics and Automation team: to deliver high-value, quality automation solutions to Heineken Beverages. Key Responsibilites:
- Participate in the identification of processes that are suitable for automation.
- Participate in deep-dive workshops to understand business processes.
- Translate process definitions into automation designs and ensure architectural alignment.
- Design, develop, test, and deploy automation solutions according to Heineken standards.
- Collaborate closely with the solutions architect and automation analyst to produce quality automation solutions.
- Complete the necessary automation documentation in collaboration with the team, according to Heineken Beverages standards.
- Perform peer code assessments and knowledge transfer.
- Perform hypercare on deployed solutions.
- Monitor, troubleshoot, and support automation solutions in the production environment, as part of hypercare.
- Effect changes to solutions and documentation, as the business functions require.
- Support and participate in the deployment of automation modules and related software.
- Be a key contributor to the Community of Practice.
- Continue to participate in training to enhance and develop technical and personal skills.
- 3+ Years of experience in analysing and developing automation solutions
- 3+ years of experience with the UiPath toolset
- Implementation experience with Azure Power Automate
- Experience with .NET, HTML, Javascript and advanced automation tools (IDP, AI/ML, Cognitive solutions, etc.).
- Experience with development languages such as Python will be advantageous.
- Experience with reporting and dashboarding technologies such as PowerBI will be advantageous.
- Experience with databases and database tools such as Azure Data Studio.
- Experience with DevOps in Azure or other environments.
- Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support, and maintenance.
- Experience working with third-party service providers.
- Experience working with Robotic Process Automation tools.
- An understanding and interest in Intelligent Automation and AI/ML.
- The ability to work well with business users, analysts, developers, architects, vendors, and end users in cross-functional teams.
- A logical and creative thinker who can break down business problems into tasks
- Excellent interpersonal communication skills; you can communicate effectively and build relationships with end users, peers, management, and third parties.
- The ability to prioritize, schedule, and complete development and testing required for multiple applications with overlapping schedules.
- Excellent facilitation skills working with both internal and external parties.
- Strong verbal and written communication skills.
- A self-starter, comfortable working in a busy, dynamic environment with competing priorities.
- The ability to prioritize requests effectively and efficiently and work with urgency.
- Projects an image of enthusiasm and professionalism.
- Proactive, persistent, and dependable.
- Display a keen interest in your field and attempt new approaches and technologies.