Remedy Support Consultant
Found in: beBee S ZA - 3 weeks ago
- 4 years experience in a Support Role
- Basic UNIX and Database SQL Skills
- Experience in operating and maintaining BMC Remedy suite of products (ITSM, ARS, CMDB, SRM, SmartIT, Smart Reporting, etc.)
- End user support triage and escalation.
- System Health check (e.g. backups, server health, integration reporting)
- End user support triage and escalation.
- simple user requests (e.g. over the shoulder support, FAQs)
- ARMS request processing (e.g. User onboarding)
- System personalisation (e.g. search filters)
- Respond to end user queries (e.g. access level queries, reporting, user-level incidents)
- Respond system event alerts, log faults (e.g. System performance incidents)
- Usability checks (e.g. system responsiveness)
- Create problem records (e.g. for repeat incidents)
- Data Quality checks (e.g. foundation data validation)
- Integration reporting (e.g. ticket status alignment)
- Conduct runbook automations (e.g. automated process restarts, invoke workflows)
- Software license compliance
- Sox control (Remedy user attestation reports)
- Incident comms (all severities, business hours)
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Remedy Support Consultant
Found in: beBee jobs ZA - 2 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Support Consultant, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential...
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Remedy Developer
Found in: beBee jobs ZA - 2 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Developer, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with us...
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Remedy Tester
Found in: beBee jobs ZA - 2 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Tester, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with us today ...
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L1 Support agent/Supervisory
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeWe are seeking a dedicated L1 Support professional with expertise in BMC Remedy to join our client. As an L1 Support for Remedy, your primary responsibility will be to provide first-level technical support and assistance to end-users regarding BMC Remedy applications and systems. Your role will involve troubleshooting issues, resolving tickets, and...
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L1 Support agent/Supervisory
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeJob DescriptionWe are seeking a dedicated L1 Support professional with expertise in BMC Remedy to join our client. As an L1 Support for Remedy, your primary responsibility will be to provide first-level technical support and assistance to end-users regarding BMC Remedy applications and systems. Your role will involve troubleshooting issues, resolving...
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Remedy Solutions Architect
Found in: beBee jobs ZA - 3 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Solutions Architect, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential...
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Remedy Business Analyst
Found in: beBee jobs ZA - 2 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Business Analyst, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with...
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Remedy Business Analyst
Found in: beBee S ZA - 2 weeks ago
Cape Town, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Business Analyst, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential...
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Remedy Ops Manager
Found in: beBee jobs ZA - 3 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a Remedy Ops Manager, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with us...
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Operations Manager(Remedy)
Found in: Talent ZA C2 - 2 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeAs an Operations Manager specializing in Remedy, you will play a critical role in overseeing and optimizing the Remedy system's operational efficiency and effectiveness. You will be responsible for managing day-to-day operations, troubleshooting issues, implementing enhancements, and ensuring alignment with business objectives.RESPONSIBILITIES: • Document...
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Operations Manager(Remedy)
Found in: Talent ZA C2 - 2 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeJob DescriptionAs an Operations Manager specializing in Remedy, you will play a critical role in overseeing and optimizing the Remedy system's operational efficiency and effectiveness. You will be responsible for managing day-to-day operations, troubleshooting issues, implementing enhancements, and ensuring alignment with business...
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senior Business Analyst(Remedy)
Found in: Talent ZA C2 - 2 weeks ago
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IFS Support Engineer
Found in: beBee jobs ZA - 2 weeks ago
Cape Town, Western Cape, South Africa SabenzaIT Full timeJoin our dynamic team as a IFS Support Consultant, where innovation meets impact At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be part of a transformative journey. Dare to redefine boundaries and unleash your potential with...
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senior Business Analyst(Remedy)
Found in: Talent ZA C2 - 2 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeJob DescriptionRESPONSIBILITIES: • Analyze Business requirements• Capture user stories and validate with customer• Provide Onboarding User training• Attend Daily Stand ups• Attend UAT sessions if needed• Continuous discovery (e.g. continuous improvement analysis)• Develop training material (user guides, instructional videos)RequirementsSKILL...
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L1 Support(IFS)
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeWe are seeking a dedicated L1 Support professional with expertise in IFS (Integrated Financial System) to join our client. As an L1 Support for IFS, your primary responsibility will be to provide first-level technical support and assistance to end-users regarding IFS applications and systems. Your role will involve troubleshooting issues, resolving tickets,...
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Training Support Consultant
Found in: Talent ZA 2A C2 - 3 weeks ago
Cape Town, South Africa Emporium Human Capital Full timeTraining Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience...
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Training Support Consultant
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Emporium Full timeTraining Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...
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Training Support Consultant
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Emporium Full timeTraining Support Consultant (POS 24009)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...
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L1 Support(IFS)
Found in: Talent ZA C2 - 3 weeks ago
Cape Town, South Africa Blue Pearl PTY LTD Full timeJob DescriptionWe are seeking a dedicated L1 Support professional with expertise in IFS (Integrated Financial System) to join our client. As an L1 Support for IFS, your primary responsibility will be to provide first-level technical support and assistance to end-users regarding IFS applications and systems. Your role will involve troubleshooting issues,...