senior Business Analyst(Remedy)

1 month ago


Cape Town, South Africa Blue Pearl PTY LTD Full time
RESPONSIBILITIES:
• Analyze Business requirements
• Capture user stories and validate with customer
• Provide Onboarding User training
• Attend Daily Stand ups
• Attend UAT sessions if needed
• Continuous discovery (e.g. continuous improvement analysis)
• Develop training material (user guides, instructional videos)

RequirementsSKILL SET(Remedy):
• Experience in IFS FSM platform. Strong business analysis skills for requirements gathering and process optimization, problem-solving abilities for technical issues, and project management capabilities for implementation and support.



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