Specialist - Claims Advisory
1 month ago
Marsh is the worldâs leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.
We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.
Marsh South Afrcia is seeking candidates for a âClaims Advisoryâ based in the Sandton office:
What can you expect?
- Reporting to Claims Operations, the successful candidate will be involved in claims handling for our clients.
- Maintain quality in all areas of client deliverables, including monitoring delivery and invoicing to ensure client is satisfied.
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards; (Client First Principles)
We will count on you to:
Independently service clients and manage a portfolio of complex and significant claims and clients
Receive new claims from clients and/or colleagues - review, process, collect information and notify all appropriate insurers.
Identify and validate all potentail policies and coverage information; update core claims applications and track the process through to completion of each claim movement or until finalization of the Marsh responsibilities agreed with the client.
Manage, facilitate and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim
Provide procedural claims guidance and advice to clients
Build and maintain effective relationships with clients, colleagues, service providers , third parties and insurers
Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
Proactively handle ,manage and prioritize tasks and activities to ensure adherence to local ,client service standards ,deliverables and Key Performance Indicators (KPI's)
Build and maintain effective relationships with clients, colleagues, service providers , third parties and  insurers
Generate claims reports as required, validate, supplement and distribute as necessary
Attend meetings with clients, insurers or third parties as required
What you need to have:
Legal degree/Diploma or university degree (or equivalent experience) would be advantageous
Matric required
Insurance qualification preferable
FAIS Accreditation preferable
RE Examination preferable / to be obtained
Minimum 7 yearsâ work experience (Minimum of 5 years Corporate claims: All Lines of claims, General Liability, Construction/Engineering, D&O Liability, Professional Indemnity, Employers Liability, Financial lines Claims experience required)
Ability to manage complex claims
Self-insurance, aggregate and captive claims handling knowledge.
Excellent decision-making skills
Experience in a client-facing role
What makes you stand out
Great communicator, collaborator, influencer.
Continuous improvement approach
Think outside of the box and a can-do attitude
Clear and concise oral and written communication skills
Strong numerical skills
Excellent organization skills â able to prioritize work and meet deadlines
Excellent interpersonal skills â able to work within a team
Comfortable and experience working with technology (solutions)
Proficient in Microsoft Office tools (or equivalent) â Outlook, Word and Excel
Strong problem solving capabilities
-
Non Motor Claims Specialist
3 weeks ago
Johannesburg, South Africa Manpower Group SA (Pty) Ltd Full timeThe main purpose of the Claims Specialist’s role is to validate and administrate a client’s claim following a fortuitous event. The claims specialist will be responsible for various Non-Motor Claims. Claims settlement determinations are made in accordance with Standard Operating Procedure, claims guidelines, the specialist own mandate, and the client’s...
-
Claims Specialist
3 weeks ago
Johannesburg, South Africa Jobking Full timeCLAIMS SPECIALIST: NON-LIFE CLAIMS (LEVEL C1) Munich Reinsurance Company of Africa Limited (MRoA) has been operating in South Africa for 50 years, although the Munich Re (Group) was active on the Continent via Munich Re in Munich for some years prior to commencing the Southern African operation in Johannesburg in 1968. The Head Office of MRoA is in...
-
Business Claims Specialist
6 days ago
Johannesburg, South Africa Deka Minas (Pty) Ltd Full timeOne of our leading clients offering comprehensive financial solutions that include bond pre-approvals, home loans, short-term insurance, life insurance and more through its various subsidiaries is looking to build their Dream team with the Right People. JOB PURPOSE: As Business Claims Specialist you will provide support to the Product Manager, reviewing...
-
Claims Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Jobking Full timeCLAIMS SPECIALIST:NON-LIFE CLAIMS (LEVEL C1)Munich Reinsurance Company of Africa Limited (MRoA) has been operating in South Africa for 50 years, although the Munich Re (Group) was active on the Continent via Munich Re in Munich for some years prior to commencing the Southern African operation in Johannesburg in 1968. The Head Office of MRoA is in...
-
Claims Specialist: Liability
7 days ago
Johannesburg, South Africa Santam Full timeWhat will you do? This career opportunity is available at SHA Risk Specialists a division of Santam for the Claims Specialist: PI, who will be based in Johannesburg, Illovo. What will make you successful in this role? Claims Practice Management Attend and manage all aspects related to a portfolio of specialist claims such as claims registration, case...
-
Health Claims Specialist
2 weeks ago
Johannesburg, South Africa Kaelo Full timeCompany Description **About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...
-
Talent Acquisition Specialist
2 hours ago
Johannesburg, South Africa BDO South Africa Full timeCommunicates with P&C Manager for the available positions and their requirements - Co-develops and implements an effective sourcing strategy - Utilises the various sourcing channels effectively - Utilises sourcing tools and technology effectively - Conducts 1st interviews - Develops and maintains a talent pool for current and future hiring needs - Keeps...
-
Marine Claims Specialist
2 days ago
Johannesburg, South Africa Bryte Insurance Full timeThe Marine/ Engineering Claims Specialist’s role is to, with limited supervision, manage the non-standard complex claims (high severity/complexity) in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Bryte Basics. Key Tasks & Accountabilities - Promptly handle marine claims and take...
-
Marine Claims Specialist
1 day ago
Johannesburg, South Africa Bryte Insurance Full timeThe Marine Claims Specialist’s role is to, with limited supervision, manage the non-standard complex claims (high severity/complexity) in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Bryte Basics. Key Tasks & Accountabilities - Promptly handle marine claims and take responsibility to...
-
Gap Claims Specialist
3 days ago
Johannesburg, South Africa Kaelo Full timeCompany Description Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee...
-
Claims Specialist: Accident
2 hours ago
Johannesburg, South Africa Santam Full timeWhat will you do? This career opportunity is available at SHA Risk Specialists a division of Santam for a Claims Specialist: Accident & Health, who will be based in Johannesburg: Illovo. What will make you successful in this role? Claims Portfolio Attend to all aspects related to a portfolio of claims e.g. new claims, current files, diary, mail,...
-
Junior Claims Rejections Specialist
4 days ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...
-
Claims Assessors
2 weeks ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeA leader in the Insurance field is on the look out for Claims Assessors to form part of their Team. This person will provide specialist advise and support in the generation and provision of reliable claims assessment activities, to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed...
-
Claims Assessors
2 weeks ago
Johannesburg, South Africa Planet10 Full timeA leader in the Insurance field is on the look out for Claims Assessors to form part of their Team. This person will provide specialist advise and support in the generation and provision of reliable claims assessment activities, to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs....
-
Claims Assessors
2 weeks ago
Johannesburg, South Africa Planet10 Full timeA leader in the Insurance field is on the look out for Claims Assessors to form part of their Team. This person will provide specialist advise and support in the generation and provision of reliable claims assessment activities, to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed...
-
Senior Pi Claims Assessor
6 days ago
Johannesburg, South Africa PPS Recruitment Full time**Job Advert Summary**: This role reports to the Team Manager Claims. Responsible for assessment and management of long-term Sickness, Permanent Incapacity and Disability claims. The role will transfer specialist claims knowledge, in-depth process knowledge and client centric principles. The incumbent will deal with technical and complex claims queries...
-
Short Term Insurance Claims Data Specialist
7 days ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Short...
-
Associate Director: Global Advisory
3 days ago
Johannesburg North, South Africa Communicate Recruitment Full timeOne of the world’s largest independent advisory and investment banking firms is looking for an Associate Director for their Global Advisory and M&A Team. **Job & Company Description**: Established more than 200 years ago, our client has advised on some of Africa's biggest and most intricate transactions to large and mid-sized corporations, private equity,...
-
Marine Claims Specialist
2 hours ago
Johannesburg, South Africa Watershed Consulting Full timeOpportunity in a premier commercial risk insurance company awaits you, to handle complex claims with expertise. You will be responsible for promptly handling marine claims, resolving all related enquiries, and developing a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and appropriate suppliers engaged. You...
-
Commercial Claims Non-Motor
3 weeks ago
Johannesburg, South Africa CFS Recruitment (Pty) Ltd Full timeMy Short Term Insurance Client in Bedfordview is looking for a Non-Motor Claims Specialist.Your main purpose is to validate and administrate a client’s claim following a fortuitous event. You will be responsible for various Non-Motor Claims. Claims settlement determinations are made following Standard Operating Procedure, claims guidelines, the...