Graduate Programme Western Cape

Found in: beBee S ZA - 4 weeks ago

Western Cape, South Africa AVBOB South Africa Full time
AVBOB South Africa’s job vacancy, Career and Recruitment

Job title : Graduate Programme Western Cape (George & Robertson) jobs in Western Cape

Job Location : Western Cape,

Deadline : March 27, 2024

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The areas of responsibility include but are not limited to:

Deliver a positive and professional client service experience to branch customers. Manage client inquiries at branches and documenting activities and outcomes. Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner. Provide clients with technical assistance on products and services offered by AVBOB Mutual. Build positive client relations by checking in regularly and following up on active processes. Maintain client records and documenting processes. Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps. Keep an eye on emerging trends in client services and assist the team in leveraging these trends. Recommend product improvements based on client services feedback.

Requirements

Qualifications

Financial Degree or Accounting/Economics Degree or BSc Information Systems or Marketing Management Degree or Business Administration Degree

*Accounting / Financial Services jobs in south africa

*Graduate Programme Western Cape (George & Robertson) in

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