Retail Sales Associate

1 month ago

Cape Town, South Africa adidas Full time

Department:                    Retail Operations
Direct Reporting Line:     Retail Store Manager
Subsidiary/country:         Cape Town, South Africa


JOB PURPOSE

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Includes the following. Other duties may be assigned.
  • Ensures the highest level of adidas service is given to each customer.
  • As needed, completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Ensure that Company assets and stock is always secured in order to alleviate shrinkage.
  • Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
  • Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
  • Maintaining general housekeeping standards
  • Safekeeping of Company assets

 

Skills required

  • Listening
  • Excellent customer service
  • Meeting sales goals
  • Selling to customer needs
  • People skills
  • High energy level

 

Education and experience requirements

  • Matric certificate
  • 0 – 1 years of retail experience

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