1 x Customer Relations Consultant: Lesotho Citizens only

Found in: beBee S ZA - 1 month ago

Free State Bloemfontein, South Africa Rentokil Initial South Africa Full time
Rentokil Initial South Africa’s job vacancy, Career and Recruitment

Job title : 1 x Customer Relations Consultant: Lesotho Citizens only jobs in Free State

Job Location : Free State, Bloemfontein

Deadline : April 27, 2024

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Requirements:

Achievement or improvement of retention budgets & growth rate Maintain complete records of all activities regarding customer, creating a relevant and historic database Make every effort to encourage our existing client base to retain our services by building and maintaining professional client relationships Adherence to Company and Divisional standard in terms of hours of work, minimum performance standards, reporting, completion of relevant documentation, use of company assets and policies Flag losses/reductions received Notify Service Planners and Regional Admin Manager of all handovers, liquidations and closures immediately Weekly reporting of terminations to Branch Manager / Regional Admin Manager Must be customer focused / orientated – both external and internal customers Proactively address customer needs and complaints Have integrity / be reliable  Self confident / assertive  Communicates well across all levels (both written and verbal)  Be able to plan and prioritise own work skills  Problem solving / solution driven Deadline driven and ability to work towards targets/KPIs  Numeric acumen  Selling/Negotiation skills Matric certificate or equivalent Unendorsed valid Code B driver’s license Excellent Computer literacy skills – MS Office (Word/Excel and Gmail) Min 3 year proven work experience in a similar role

*Customer Service  jobs in south africa

*1 x Customer Relations Consultant: Lesotho Citizens only in Bloemfontein

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