Commercial ERB Technical Co-Ordinator

1 month ago


Gauteng, South Africa Fidelity Services Group Full time
Fidelity Services Group’s job vacancy, Career and Recruitment

Job title : Commercial ERB Technical Co-Ordinator – Midrand jobs in Gauteng

Job Location : Gauteng,

Deadline : March 22, 2024

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Overall purpose of the job:

Holistically support to Commercial Teams in all aspects of the Business

Duties & Responsibilities:

Book Technicians on Pulse. Administration of stock and Vehicle inspections Liaising daily with various departments to attain the necessary status on client’s requests. Communication and feedback to clients on an ongoing basis regarding all requests and/or orders Ensuring that correct stock/equipment on job and allocated Provide daily, weekly, and monthly reports as required. Request open order reports from specific customers. Quote for new equipment based on Technicians Job card. Oversee jobs from different divisions where needed. Customer open order reports are kept current on Pulse. Liaise with Regions to assist with OverActives. (Nationally) Proactive identification of simplification/automation opportunities Participate in various ad-hoc projects where necessary. Create and maintain Pulse jobs. Co-Ordinate Technicians from Pulse Assist in day-to-day Admin duties. Manage open orders report on Pulse. Participate in various ad-hoc projects where necessary. Analysing of overactive reports on LSNR and ExecuGuard.

Minimum qualifications and experience:

Matric A minimum of 2 years technical Experience in Alarm, CCTV, Electric Fence Good understanding of OverActives and the causes Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint Analytical background

Skills and Attributes:

Customer focus Teamwork Quick thinker Problem solver Positive attitude Drive for results Action orientated Organising Planning Time Management Excellent communication skills (verbal and written)

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