IT Service Desk Operator X8

Business unit, Department, Reporting Business Unit CPS Department Service Management - CFC Position reports to Senior Manager Job grade/level M5 Core Description Responsible for Positioning and support for IT Service desk offerings and solutions in accordance with business processing requirements and operational and service level agreements and to ensure...

we are recruiting for **2** Service Desk Technicians to join our Service Desk team, providing 1st and 2nd level IT support We provide a dynamic work environment and are committed to the growth and development of everyone working on the team. At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Customer First Centre Reports to Executive: Customer First Centre Job Grade/Leve; M4 Core Description Provide leadership and management to the Customer First Centre capabilities, aligning service delivery with contractual obligations, driving service excellence and...

**Minimum Requirements**: - BSC Informatica / BCom Informatica or equivalent - Relevant IT Security Operations certification i.e., CISSM / CISSP ITIL certification - Financial management certification is an added advantage - Project Management certification and relevant experience is an added advantage - Minimum 10 years working experience in a network,...

+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including...

+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including...

+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including...

+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Customer Service Centre Core Description This role is responsible for the overall process governance with regards to the service desk. This includes working closely with all components of the service management team to ensure that the...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Service Management - CFC **Report to**: Manager: Customer Service Centre Core Description Responsible for quality management, pro-active tracking of service desk SLAs and KPIs, the design of, and oversight on service improvement plans for the service desk and process governance...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

**COMPANY OVERVIEW**: BAC-Care specializes in Third-Party Maintenance and Support around datacenter infrastructure (Server, Storage & Networking Equipment) to the most demanding clients in Africa. Our head office is based in Centurion, Gauteng. BAC-Care offers customizable Service Level Agreements, to customers across Africa, ranging from 9x5xNBD to 24x7x4...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

_**Please ensure that you answer all pre-screening questions fully & accurately.**_ - **Knowledge and Experience**_ **Education**: - A+ certification - N+ certification - MCSE or MCITP - ITIL Foundation an advantage **Experience & Skills**: - Minimum of 2 years relevant experience within an IT Support environment - Previous experience within networking...

_**Please ensure that you answer all pre-screening questions fully & accurately.**_ - **Knowledge and Experience**_ **Education**: - A+ certification - N+ certification - MCSE or MCITP - ITIL Foundation an advantage **Experience & Skills**: - Minimum of 2 years relevant experience within an IT Support environment - Previous experience within networking...

Business unit, Department, Reporting Business Unit **Cloud Platform Solutions Department Service Management**: CFC Position reports to Manager: Call Desk Job grade M6 Core Description Responsible to supervise the Customer First Centre (CFC) IT Service Desk operations daily to enhance service excellence towards customers, in accordance with contractual...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings,...

Are you looking to lead the operations of a prominent financial services firm's collective investments division? A prestigious financial services company is seeking a talented individual to spearhead their Collective Investments Operations team. You will be responsible for developing strategy and ensuring the effective coordination and implementation of all...

Our client is seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the client. Stakeholder Management: Build and maintain...